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Hey, thanks for your purchase. Let us know how the upgrade goes

Hi 12 months can be quite old for a battery so I wouldn't rule that out. It could be that it is struggling to provide sufficient output current and therefore you're not getting as much power as before. If the battery is still good and able to provide as much (or more) current than the...

Hi Ben did you find what you needed from us?

Hi Alan We have recently had a delivery and our USB Bottle batteries and rear rack batteries are now back in stock. This summer we will also have the 8Ah normal bottle batteries and frog type batteries back again Let us know if this is what you need Regards

If you have a kit with an LCD display (such as the Kunteng LCD03) then there are options for adjusting the way the PAS works. This is preferable to kits with a basic LED screen where the PAS control is fixed and hard to change

We have ordered 3 sets of these kits to try out - ETA arrival in April (via sea freight). Let us know if you're interested - we will be avoiding the cost of air freight so could probably do a competitive price for you compared to buying directly and shipping on a plane.

Hi All We have an excess of ebike motor cables that were the result of an order error from our suppliers. We would rather they got put to some use so we are selling them off at cost price for bulk orders and much reduced single orders (prices on the website are higher to reflect our order...

Hi Ann There's no need to argue at all - there was some confusion on Monday about wheel sizes and I am just trying to clear it up now in writing and with the picture you sent so that others can learn from the misunderstanding. The wheel we sent you really was a 26" wheel, it was just a...

With coupon code "PEDELECS10" you can get 10% of all orders over £100 and with "PEDELECS5" you get 5% off all orders over £30 until the end of January at www.pandaebikes.com Just enter the coupon at checkout We sell a huge range of conversion kits, batteries, controllers, accessories and...

Hi Ann Monday was quite a confusing day and we did our best to help you out, spending about 2 hours total on the phone with you and sending upwards of 20 emails back and forth to help you sort your problem. We wouldn't normally be able to spend this amount of time with customer service but we...

Hi No the speed restriction doesn't require a speed sensor - it will be done based on the motor RPM via the controller. This may not be true in some cases, but as far as we're aware, all Kunteng controllers we've seen are speed limited without speed sensing

Hi Delboy Your plan sounds sensible - the q128c will probably suit your need and be easier to fit than a mid drive kit. However the mid-drive kits are noticably better for hill climbing and the changing gear under load thing isn't really a problem when you get used to it . Worth reconsidering...

Hi Rik Is it a cable with bullet pin connectors you are looking for?

Sale must end Sunday 27th September so grab your bargain now!

Cheers Jonathan, This sale must end on Sunday 27th September so take advantage of the deal now!

The motors are wound for a top speed of 32kph (which gives a higher torque than if the top speed was higher). Using the LCD display the speed can be limited to 25kph for road legality There is no freewheel included because it makes more sense for you to use the freewheel/gear cluster from your...

Hi Yes they are the old welded style like you find on the Eco Stepper and we do indeed have them in stock. Just the metal bit is £25, just the plastic casing and screws is £15, or all together is £40 Happy to discuss a discount if you were interested in more than 1 Regards

Check out the new Panda eBikes website: www.pandaebikes.com This month's promotion is a special offer on the Xiongda double speed conversion kits - Price reduced to £199 for a limited time only - Front or rear wheel available - Disc brake compatible versions available (48V only) - Available...

Great to see all the enthusiasm for the Bafang mid-drive kits. Agreed they are great fun once fitted on your bike - but how about the process of fitting? A lot of our customers find this a bit tricky and we have had to start warning people that it is more complicated fitting one of these than...

What kind of battery design is it, presumably if it was 20Ah it must have been a rear-rack battery or one that goes behind the seat post? You mentioned your bike was direct drive.... does that mean you'd be wanting to use regen with the battery?