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Hi guys, thanks for your help. Jimmy from INSAT sorted us out :)

Hi Dave Yes that's right this sale is for our XiongFeng motor stock which do not take a torque arm and so best fitted to steel forks - if you need a Shengyi motor with 10mm flats for torque arm then it will be the full price (not discounted). Panda Pro is still available with 10mm flats Shengyi...

Dear all Please take advantage of our flash XMAS sale. We are offering the Panda ECO front wheel kit for just £150 and the Panda PRO version for £175 - available in all wheel sizes. Complete kits including battery start at £275! Buy now: www.pandaebikes.com/offers Order now for delivery...

Thanks guys, spoke to Jimmy, really nice guy

Great - how do I contact Jimmy? Yes these are not great these battery types but they are popular for ladies bikes where a full rear rack is too much added weight and space. I only need 1 right now, 2 would be good to have 1 more as a backup Regards

Hi All We have had a let-down with our supply of frog type battery holders: As far as I can see, we were the only UK business supplying these. However - we need some urgently to fulfill customer back-orders because the new ones delivered are incomplete and missing components. Does anyone...

Thanks! Yes it does seem like they have stopped trading - which is good ultimately for us as we won't have to issue a cease and desist. But annoying because a lot of their products are out there with people wanting support and contacting us. Thanks for your help though, I have now got some...

Thanks Wander, that's super helpful Does anyone know how/where these bikes are distributed?

Hi just seen this Yes! You are absolutely right there is serious infringement on our registered trademark by this company. Also very annoying that they seem to have no online presence or phone number - many customers are ringing us thinking we are the manufacturer of their bike and we have no...

Thanks - I found this on the company register also. But we already sent them letters and had no reply. Before we actually consider going after them formally with lawyers I would prefer to speak with them.... Any thoughts on email address or phone number?

eBay link to second hand...

Dear all Does anyone have experience of the Panda XL eBike, and/or know who are Panda Leisure Bicycles and how we can contact them? We get multiple messages from customers of the Panda XL eBike wanting support, and because Panda Leisure appear to have no online presence or available phone...

True All our kits come with controllers that have an option to add a throttle :)

Hi Malcolm What you are describing is a kind of cruise function - which is not strictly legal. To be legal you must be actively pedalling to receive support Given that therefore it's not going to be a legal conversion, if you're happy with that then why not just use a thumb throttle? Once you...

Absolutely agree with this We often get people ask "how much range will i get" The answer to this depends hugely on what bike you fit a kit to. If you fit it to a poor base bike then you are not going to get much range. But if you for instance have a high quality racing bike, the range from a...

It's interesting the attitude towards eBikes here in the UK. Go to Europe and the eBike market is growing massively - just take EuroBike, a bicycle trade fair which this year was full of eBikes. There was hardly any interest in normal bicycle/ The attitude in the UK that eBikes are "lazy"...

Hi can anyone suggest an economical way of shipping a complete ebike between two UK domestic locations? We have looked at a few, in particular this one which seems to have the option of having a box delivered to use to send it: https://cyclesent.co.uk/ Anyone who has experience of doing this...

Hi All Many thanks for your quick responses The customer has confirmed that "The crank arms had seemed tight but I took them off, cleaned them with isopropyl, refitted them tightly and the noise has gone." All the best Ollie

Dear all. We have a customer who we sold a Bafang BBS01 kit. They have described the following problem: "my BBS01 is making a horrible creaking noise when I pedal. The motor is very quiet and has given no problem. The unit is attached securely to the bike and there is no play. However, the...

Hi all - FYI we have the KT LCD1 manual available to download from our site (also listed alongside our Panda Pro listings where we use it) LCD1 display manual (Panda Pro) http://www.pandaebikes.com/docs/LCD1firstlevelsetup.pdf http://www.pandaebikes.com/docs/LCD1secondlevelsetup.pdf As you can...