Wander....nobody should question Martins knowledge and customer service but he seems to be completely blinkered in his attitude to these dongles...almost out of character with his business ideals.Dinger, had my bike the best part of two years now and whilst it has not been 100% trouble free it's been pretty good, that said I do keep within the service schedules and try to look after it as much as I can. Im pretty anal about keeping it clean. It's been in for service a couple of times with e-bikeshop after the initial free bedding in service.
I did have issues with my motor as it was not engaging properly, don't know the ins and outs but was told it was a problem specific to the classic motor and covered under warranty. Needless to say it was replaced and martin's technicians operate a really quick turnaround so was back out in no time. It's been fine since.
Already looking at the new bikes coming out and pondering over an upgrade. Service has been excellent & I wouldn't consider buying from anywhere else.
They must be an important part of his business accepting the legal implications and I must accept that.
KudosDave
Last edited: