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Hi.... Firstly, can I apologise. Last week was insanely busy, we were running around like headless chickens loading and unloading lorries for the Cycle Show and to get the bikes in and then back to Austria. So when I said I didn't have time to speak, that was correct because there was a lorry...

quick question for you KTM owners.... how many of you have third party liability cover for when your on your bike? All of the guys here have it, but its part of the membership benefits of being a member of British Cycling. We know a few people who've had to take advantage of it, but we've...

Hi Wissy, I've just direct messaged you so have our direct contact details if you need to complain, so we can work out if its possible to prevent the problems you've described happening again. However it appears the dealer has done their job and sorted things out for you in this case. We are...

Hi Rob. Just to be clear, because no one else has mentioned it yet. Offroad or onroad the bikes are still illegal. They can only be used in the UK on private land. If you are thinking of using an illegal bike in the UK either on or offroad, please make sure your insurance covers you in the...

Shimano first launched the STEPs (Shimano Total Electric Power System) project in 2010, so this is essentially the 2nd version, but its a big step forward.

Yes, it is definitely a good move for everyone we think. They are pushing it hard to all the cycle shops.... ie pretty much every cycle shop in the UK. Bike shops generally trust Shimano, so it could see eBikes in a lot more shops. Prices are pretty much a bit cheaper than Bosch. Our...

We're pretty pleased to be one of the small number of brands offering the STEPS system on our 2015 bikes. We had one at the NEC at the weekend and its a very neat looking system. Lots of information has just been released by Shimano, so those of you interested in this new system might want...

the white does look very very nice, its high gloss and looks very posh. However I suspect after 6 months of use in the UK offroad the classic KTM black orange colours on the GPS+ model will probably look a bit better. and on another note. KTM don't just make bikes ;) The full range of KTM...

Flecc... you do realise the EAPC law is there primarily for SAFETY reasons?? or do you think its there for another reason?

Hi all.... firstly thanks for the idea of setting up one place where the KTM brand can be discussed and any questions can be answered quickly. We have just come back from a great show at the NEC, it's so nice to meet and talk to so many happy KTM customers with great stories about how their...

bikes being sold with no charger, are generally stolen... why else would there be no charger?

Popped into work to check on things for you. Your order is part of a big order that was locked on our system waiting for delivery address confirmation from the dealer. They have 2 new stores opening. I've spoken to the store owner confirmedthe shipping addresses and the bikes we have in stock...

Yes we started shipping a while ago. I'm away at the moment so ill check what's going on on monday for you.

Im really sorry but the issues are not with our supply.... they are with your dealer. You need to contact them to get them to update you on when you will get your bike. We have had them in stock for over a month now.

I didn't hijack the thread I asked the question that Flec has now kindly answered, it was my question that was hijacked ;)

Contact the shop please. We have stock, but it's not for me to discuss individual orders on here.

why?? we're not attempting to realign anyone's moral compasses. Its about realising that the impact of selling thes bikes goes beyond the individual customer or brand, and effects the image and sustainability of eBike industry and market as a whole. BUT THIS WASN'T THE POINT. All I want to...

are you seriously suggesting 50cycles, are happy to benefiting from an uneducated market, or even actively deceiving people? :) and that if us, other brands and BEBA actually promoted the risks and liability of riding illegal bikes on the roads they'd be unhappy?? I couldn't possibly...

Yes, good spot. We're taking it for a very good reason. To promote the fact we make them, but chose not to sell them because at the moment too many customer are choosing to use this kind of bike illegally on the roads. Ktm make very powerful Offroad motorbikes that can't be used on the roads...

ok... i have to ask? How come a 350w bike is allowed? Surely then its not about the bike its just about how much you're prepared to break the law by? If we're allowed to use an eBike, can we enter this? http://www.ktm.com/gb/freeride/freeride-e/highlights.html#.VBsQredqc1g