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  1. KTM Bike Industries UK

    Recommend me a ebike MTB shop (Hiabike, Cube, KTM...ect)

    Hi. We've only released bikes with 125mm travel so far, so there are dealers with these in stock, but if you want 140mm travel+ you'll need one of our new 2015 bikes called the eGnition which has 150mm travel. It comes in 2 versions that can be used in the UK on public land, the eGnition...
  2. KTM Bike Industries UK

    Derailler broke

    Your dérailleur hasn't broken. The dérailleur hanger has broken. This is part of the frame so you need to make sure you get the correct one to fit you frame. All hangers will work with the sram dérailleur.Only one hanger will work with your frame. This is why most bike shops won't have the part...
  3. KTM Bike Industries UK

    KTM Corner

    my knowledge of German law isn't great, but if you want to ride one in Germany, doesn't it have to have a registration plate, mirrors and you have to wear a full face helmet? and even then you can't use them on shared cycle paths etc etc. If they are legalised in the UK, I suspect similar...
  4. KTM Bike Industries UK

    KTM Corner

    well here's hoping their isn't a headline grabbing accident involving a "currently" illegal eBike in the time before they make their decision which could spoil it for everyone.
  5. KTM Bike Industries UK

    KTM Corner

    if they are that would be great for everyone, because there will be a level playing field and we'll all know where we stand, but as its taken years and still 250w isn't clear... I have to say we're a little sceptical of the rumblings that are doing the rounds.
  6. KTM Bike Industries UK

    KTM Corner

    Hi. Just popping in to answer the specific question asked above. There is a slight tweak to the policy about the s-pedelecs after I had a detailed conversation with KTM (the motorbike side) about how they handle all the bikes they sell that can only be used on private land. The first thing...
  7. KTM Bike Industries UK

    KTM Corner

    I'll have to leave this for Col to respond to. So we'll have an answer for you in a couple of hours.
  8. KTM Bike Industries UK

    KTM Corner

    yes, a subtle one... because we've had a couple of dealers who do have customers who know the law, understand the law and want an eBike to use on their private land. If we have proof of that we'll sell the bike. So far though, we've not had enough proof, so not actually allowed any to be sold...
  9. KTM Bike Industries UK

    KTM Corner

    Hi. We do build and sell s-pedelec's however they are not for offroad use, anymore than they are legal for onroad use in the UK. They are only for use on private land where there is no public access. So because of the liability and health and safety law, we'll only sell to a dealer who has...
  10. KTM Bike Industries UK

    Heads Up to Stolen Bike

    awesome news.... and agreed - we've had a great success rate with getting stolen bikes back over the past year or so. The internet is actually good for some things it seems ;)
  11. KTM Bike Industries UK

    Poor Customer Service - LEBC

    we sell a lot of eBikes though these guys in Edinburgh. http://www.edinburghcyclecompany.com/electric-bikes/ktm-electric-bikes/ and we have a good dealer in Inverness, and just opened another on in Dundee. There is a dealer thinking about KTM in Aberdeen, but I'd have to check with out...
  12. KTM Bike Industries UK

    KTM - Bionx

    all very true reasons...Flecc, but the other key one begins with P and ends with anasonic. Once we knew that was developed there was no point using the Bionix.
  13. KTM Bike Industries UK

    Poor Customer Service - LEBC

    If you let us know where abouts you are in Scotland, we can point you in the direction of a dealer locally where you can view a bike. Regards Tom
  14. KTM Bike Industries UK

    Hybrid Mudguards for KTM Macina Cross 9 ?

    Just walk into any bike shop with your bike and they will have a set that will fit. The frame and forks are 100% standard items
  15. KTM Bike Industries UK

    Hybrid Mudguards for KTM Macina Cross 9 ?

    Hi... Happy to help - they aren't custom. KTM work very closely with SKS and use their mudguards right across the range. The Macina Cross and Sport use the same frame, the Sport just comes with mudguards. We've not got a 2015 bike here I can actually look at but according to the spec lists I...
  16. KTM Bike Industries UK

    First Ebike Purchase review: ex demo KTM

    Its a Shimano Chainset, so I'm guessing you can get it from any bike shop, and they'll be able to advise if the crank arms are available on their own. We're not a shimano dealer so I don't if Madison supply them as a stand alone item. We supply the complete chainset to our dealers, and have...
  17. KTM Bike Industries UK

    First Ebike Purchase review: ex demo KTM

    quick point... this bike had over 35% discount applied and a small mileage on the clock. This is because the bike had been to a number of shows and transported around, by one of our reps. Hence low mileage, but cosmetic markings. The full warranty is included as the owner is the "first owner"...
  18. KTM Bike Industries UK

    First Ebike Purchase review: ex demo KTM

    ok, I'm in work now, so can respond with a few points. Firstly, we're not a dealer! We only sell about 20 bikes a year direct to the public, and all these are ex display / used bikes in a wide variety of condistions. This is always a tricky thing because everyone has a different idea of what...
  19. KTM Bike Industries UK

    First Ebike Purchase review: ex demo KTM

    I was walking out of the door for a swift drink with a friend, so no I'm afraid I didn't see the photo. I'm walking back now, so working from a phone. They will have been sent off another demo bike i suspect as thats all we have in at the monent so this will have been the only option to help...