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NBR bearings will supply a bearing with a 21.2 mm centre bore if you place an order for 10,000 bearings!

That's no good to me, I do not leave a single ride on the board done on the e-bike. Virtually every ride will have a KOM, and it isn't in the spirit of Strava to leave assisted rides on the leader board. I suppose I could join to see how my non e-bike rides stack up though.

Yes you need to try a big wheeled bike with preferably 25 mm tyres, or 28 at a pinch. I can cruise along at 20-25 mph at times. It's the hills where I loose huge amounts of time, I could do with shedding 10 kg's really. and as Phill says lower gears help massively, my racer is currently...

I used to think that, however bar the hilly routes I'm faster on a racing bike than on the Bosch in Eco.

What would be interesting is if you could do the same ride on a light racing or touring bike, you could be very surprised by the results.

It has NBR Fe 13-47 on one side and NBR Fe 13-71 on the other side.

The bearing I've been offered is this one attached. However after measuring the shaft with a cheap digital vernier I feel 21.2 mm is more like it. When I was offered this one I thought it must be the one. I originally got a 21.3 mm measurement and so asked for that size,only the 21.4 mm one was...

Yes because I've been discussing this with Tom at FLI who said he would help. Why would I try the dealers when Tom is supposed to be dealing with me?

Don't forget the $58 delivery charge. One thing this thread is showing is just how unhelpful you at Fli actually are.

Given all the offers you've made, I had thought that just sourcing me one bearing would have been the least you could do for me. A bulk order of bearings from China isn't exactly ideal for me. However if you can't or won't help then I might as well buy 100 of the things. I'd prefer not too of...

Now you're finally up to speed, can you help in sourcing these bearings from China?

Simple isn't a word I'd use at this point. Had I been able to source the bearing in the UK, I'd accept a relatively simple replacement. Hopefully in the future this will be the case.

Now come on, you knew from the very start that I had said the drive-side bearing had failed on my bike. But you still offered me a new bike based on that information.

I replied before you added this in the edit. Tom knows which bearing I require, like you he directed me to a bearing supplier.

OK Bosch dealers on here do you have bearings in stock for the pedal shaft on a Bosch classic motor please? I have asked yourselves (Tom) to help me to source a bearing, which he has offered to do for me. His offer to help is starting to feel like all the hollow offers you've made. He told me...

At this point I feel it is worth going back through the thread, some may have got the impression KTM are giving good service in this matter. However despite all that has been offered, I still have a broken bike with no help getting my bike repaired. So Col can I ask do you still feel proud of...

It has been worn by the effect of the tilting of the shaft.

Brushing it under the carpet and burying your head in the sand isn't helping me though. Here's the one that has worn out The new motor may have these fitted However it's actually the bearing on the other end of the shaft that is proving difficult to source.

4,000 miles in my case. the new Bosch motor has a bearing twice the size of the one that has worn out in my motor.

I didn't know that. I wonder what the cost is anyone?