Cyrtonex queries
I’m responding to this thread as the manufacturer of Cytronex - at last managed to get the site permissions!
First of all, sorry for the lack of information. We made a decision to launch the bike at Presteigne even though we knew that the web sites and marketing materials would not be ready. We did so because we wanted to support this excellent event. Our web designers are working flat out to get both no-hills.com and cytronex.com up and running. I can assure you there will be very full details on our system soon.
Now to answer the questions in this thread.
First of all - is it the same motor as the Brompton Nano and is it more powerful?
It is the same Tongxin motor but a major part of our 18 months of development has been getting the optimum power delivery. Torque is not just to do with the motor (or indeed the controller) - the ability to deliver power is heavily dependent on the battery and wiring. If the battery cannot supply enough power you won’t get it from the motor. We are using a special high drain NiMh cell in our battery which no one else in the industry is using. We tested it against a lithium packs during development and found a huge increase in torque. The cells also mean we can recharge much faster – one hour for a journey of about 12 miles.
But the proof of the pudding is in the eating and with just one decrepit rider (i.e. me) and having driven though the night to get our bikes there in time I still managed 3rd in the hill climb and equal 5th in the road race at Presteigne.
Secondly, is the range 20 miles?
We feel that 20 miles is actually slightly conservative, we get at least 20 miles in our area (Winchester) which is very hilly. For example we tested the battery that I used in the one hour Presteigne endurance race and found that it still had one third of the energy left. Admittedly I had to cut the power through the parts of the industrial estate and grave yard, because 90psi tyres were not well suited to the bumpy ride, but the bike maintained full power throughout the race – not bad for a battery weighing 2.1Kg and the size of a waterbottle!
Is there a reliability issue with Tongxin?
It would make no sense at all for us to launch a high quality product with mass appeal if we knew we were storing up problems for ourselves. We have done thousands of miles with our prototypes with no failures at all. I have also seen and researched the references to controller problems on the web and found that they originate from very few sources. Given that Tongxin apparently sell in the region of 170,000 systems that is not bad. We will see once we get the unit out there but I don't think it is fair to pre-judge us before we have even despatched our first bike! Our objective is to provide fantastic after sales service and if there is a problem with a motor for example you can just send the easy release wheel back to us for replacement.
I would agree that Tongxin have not done themselves any favours in the past by failing to check compatibility issues. One good example of this is the Schwinn bike. My understanding is that Schwinn did not use a Tongxin controller, they used one which was underpowered and insufficiently cooled and this is one reason that their product failed. I say one, because they also used a system of operation that we rejected immediately. I am also told that Schwinn have just received a very large order of Tongxin controllers, which would surely not be the case if this was the one they used in the first place?
During our testing phase we had a bike wired up with all manner of sensors, we did not find any issues whatsoever with our controllers overheating so I have no idea where these purported problems emanate from or indeed whether any of them are the Tongxin controllers at all. One further point is that our controllers are produced especially for us, to our specification, in order to handle large currents.
Will the controller burn out if used at less than 5mph?
The answer to this in our tests was no, we did not replicate this fault. Neither did we find overheating of the controller. I did not say to anyone it would burn out at less than 5mph! I said that it is a sensorless motor which means that it does not know where it is until it starts moving. Given the amount of energy used in a zero start which on a 'proper bike' is anyway unecessary we thought it would be prudent to stipulate 5mph minimum. To do a hill start on the bike you put the bike in third gear, choose the low speed setting then start moving, press the boost button and as the bike accelerates to say 7mphish press the speed button again and you will be up to full speed fast. Our product is an efficiency-based solution designed for people who want to get there fast and efficiently. Yes it is designed for commuters, we want to get people out of cars and cycling to work.
Power to weight ratio:
The Cytronex powered Trek FX bike weighs 17Kg and has a great deal of torque, as those who tried it on steep hills will testify. What counts is power to weight ratio, and a fit cyclist can ride a Cytronex powered bike up an average hill at 19-20mph if fitted with an ‘off road’ motor. This motor will have the same power as the legal one but is higher speed as already pointed out in this forum. Our design is very quick and easy to swap wheels - twist the waterproof connector and pull down and then just undo the wheel nuts. This was the motor I used in the race and the hill climb. I should have chosen a slower motor for the hill climb but I heard that it was only 0.5 mile which I can sustain at about 17-18mph. So I was a long way ahead and when I saw another half mile of relentless climb I suddenly lost the will to live! As a result the speed dropped down in to the low torque zone of the motor and I dropped from about 18 to about 12mph! Next year I will know and will step down a speed or two.
Our stand at Presteigne was hugely over subscribed for test rides and I lost count of the number of times I heard ‘you have the best bike here’, ‘this is the best ride’ and ‘it’s a proper bike’. I came third in the hill climb and fifth in the road race despite being 43 and not being a competitive cyclist. I suppose some people might be worried about the competition posed by a 17Kg bike that looks like an unassisted bike but in the end people will try our bike and judge for themselves. I invite anyone (particularly those who have raised queries about our product) to come here to Winchester and try Cytronex, just email
mark@no-hills.com. I am certain you will be impressed!