Anyone else ordered Trek nano (Cytronex)?

[jerrysimon]

Actually, that is the freewheel you are hearing, not the rollers which are a very tight fit.

Ah thanks for that.

Regards

Jerry

 

[Mark/Cytronex]

I don't want anyone to be unhappy with one of our bikes which is why we will bend over backwards to help if somebody does have a problem. It’s the ethos of the company, but also it is important to me personally, I love the product and I want every owner to feel the same.

So if someone has a problem we want to help sort it out and quickly. If the customer will not clarify the problem on repeated request and will not return even the battery then it is rather difficult for us to help.

I don’t know of any company that will provide a full refund to a customer four months after purchase without the goods being returned, without clarification of the problem and even though they have been offered a refund of carriage cost if there is a manufacturing fault. We will of course put any warranty issues right and promptly whenever given the opportunity to do so.

Regards,

Mark

 

[jerrysimon]

There are some nice pics of the inside of a Tongxin on this thread.

so where is the free wheel ?

Regards

Jerry

 

[1967geezer]

There are some nice pics of the inside of a Tongxin on this thread.

so where is the free wheel ?

Regards

Jerry

An interesting link, thanks.

The freewheel is on page two of the thread you linked to, in the post by troubleshooter. The disassembled freewheel is a bit further down the page, in the post by lumilux.

Chris.