2016 Giant Road e+1 display in KPH not MPH

E-Wheels

Pedelecer
Aug 16, 2016
227
103
So if a car manufacturer brings a new model into the UK market it's ok or accepted that the speedometer will measure in km/hr?
Don't think so
 
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Yamdude

Esteemed Pedelecer
Sep 20, 2013
842
639
Somerset
I dont see the KPH only display as much of an issue..... What i would have had an issue with, is the fact i wasn't informed of it before buying the bike.
A company shouldn't just tell customers after and just expect them to suck it up.
 

Gubbins

Esteemed Pedelecer
So if a car manufacturer brings a new model into the UK market it's ok or accepted that the speedometer will measure in km/hr?
Don't think so
According to an insurance companies definition of a Bike..
Any cycle including tricycle and tandem powered by Human pedaling and/or battery/charger that is not subject to the road traffic act.
 

Gubbins

Esteemed Pedelecer
I dont see the KPH only display as much of an issue..... What i would have had an issue with, is the fact i wasn't informed of it before buying the bike.
A company shouldn't just tell customers after and just expect them to suck it up.
I have expressed exactly that sentiment to Giant and am awaiting a reply. Although the dealer is legally responsible for any contract ,written or verbal, that they make (we will fix it next week) I dont blame them as they are as much in the dark as I am.
 
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LeighPing

Esteemed Pedelecer
Mar 27, 2016
2,547
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The Red Ditch
Yes - There are in the UK imported euro motorcycles that are registered here and have speedos in km/h.
Knowingly bought with km only on the clock is fine. Buying that as 'UK spec' and the dealer indicating that they could change it to mph later is a bit different.


I dont blame them as they are as much in the dark as I am.
It's just an oversight Phill. A genuine mistake. :)

Or is it! I reckon that they knew about it all along myself. Yes! Of course they did! Read between the lines.


Giant! said:
The Giant Road-E hybrid bicycle was designed primarily for the European market and due to this all aspects of the bike were original made to fit the European market.


After interest from the UK market Giant UK decided to offer the Road-E but as there was only the European model available we only had the this particular option.


there is no law to supply a computer with a bicycle so there was no reason why we could not bring in the bicycle in its current European guise.


Unfortunately there is no specific UK dash/computer available for this model but to deny Giant consumers the chance to own and ride such an outstanding Hybrid bicycle Giant felt that not having the MPH would be a small price to pay to gain access to the Road E.


Due to the success of the Road E Giant will launch an model that will in the future come with MPH


Giant apologies for this but hope you understand that the Road E is a revolutionary product that Giant UK wanted to share.


Kind regards


Mark}
 

anotherkiwi

Esteemed Pedelecer
Jan 26, 2015
7,845
5,786
The European Union
So if a car manufacturer brings a new model into the UK market it's ok or accepted that the speedometer will measure in km/hr?
Don't think so
Because a speedo in MPH is compulsory on a motor vehicle! It isn't compulsory on a bike, even an e-bike. An odometer is in EN 15194 but the units aren't specified...
 
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Yamdude

Esteemed Pedelecer
Sep 20, 2013
842
639
Somerset
Giant certainly knew about the display being KPH only..... But as is the way with selling, big up all the good points of a product, keep schtum about any bad ones that might put customers off......... if you can legally get away with it.
Giant should at least have mentioned the display in their specs and that it was KPH only.
 
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Gubbins

Esteemed Pedelecer
Knowingly bought with km only on the clock is fine. Buying that as 'UK spec' and the dealer indicating that they could change it to mph later is a bit different.




It's just an oversight Phill. A genuine mistake. :)

Or is it! I reckon that they knew about it all along myself. Yes! Of course they did! Read between the lines.
No I don't believe they deliberately led me on. It wasn't a stock bike, it had to be ordered in, so why risk a confrontation when all they had to do was tell me to wait a month for the mph version. The sale had been made as soon as I saw it and they knew I would come back!
I have this silly old fashioned idea that most people are honest and are not out to con everyone..
 

Yamdude

Esteemed Pedelecer
Sep 20, 2013
842
639
Somerset
I would ascertain that from them telling you to come back, its probably likely that the dealer had no idea of this issue of KPH only.
However, ignorance is not a defence in law...... and furthermore Giant were certainly aware of this issue and should have made it clear to their dealers.
I would say you are on pretty solid ground for some sort of recompense...... its now down to whether you can be bothered to fight for it. Dont expect Giant or the dealer to back down easily.

Its your call.
 
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Gubbins

Esteemed Pedelecer
I would ascertain that from them telling you to come back, its probably likely that the dealer had no idea of this issue of KPH only.
However, ignorance is not a defence in law...... and furthermore Giant were certainly aware of this issue and should have made it clear to their dealers.
I would say you are on pretty solid ground for some sort of recompense...... its now down to whether you can be bothered to fight for it. Dont expect Giant or the dealer to back down easily.

Its your call.
I suppose I could try Judge Rinder ..
Seriously though. I firmly believe that Ilkley cycles will do their best for me and as for Giant the company.. only time will tell.
 
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Crockers

Esteemed Pedelecer
Aug 19, 2014
821
689
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Phil
I've just been on Giant's website. Seems if you had waited for your mph 2017 model it would have cost you big time.

We're talking £300++
 
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nemesis

Esteemed Pedelecer
Mar 14, 2011
521
343
The 2017 Giant road E+1 is now £3199 on the Giant website,i can`t see any changes from the previous model.
 
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Gubbins

Esteemed Pedelecer
Today The App for the fly 12 finally arrived, but guess what? Its in KM's!!! Update to follow with MPH, but any way I managed to pedal the Giant up to 30MPH (50KMH) without a dongle!!
The app is cool as you can choose up to 3 metrics to display on the videos.. In this case I chose HR, Speed and Gradient, but there's plenty more including a Map which I have yet to find..