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As has been said by others, please don't expect a reply from Bosch, they will simply forward on your email to the dealer who is handing your case. Bosch are just another step in the supply chain, I doubt they manufacture the bearing itself, so the issue will be passed up the chain. From you...

Yes, don't take it personally, Bosch and indeed most brands in cycling won't deal with the public direct. They always put you in contact with your local dealer. It saves confusion, its always best to have one channel of communication. If you get your dealer to contact us we can do our best to...

We've been asked to comment, so will do gladly. Firstly, the problems that Soundwave has had with his Haibike aren't because its a Haibike, or because its an eBike, its because he's using wheels that even in the non ebike world have a shocking reputation. No-one in normal mountain biking uses...

They sold you a product that's impossible to use legally. They didn't tell you this at the time of purchase. One call to trading standards will help you get enough support to return the moped you bought for a full refund. If you sell the bike you'll just be passing on the problem to someone else.

Oh, ok that will have been me then :) sorry if I didn't communicate clearly. I think I just meant we don't supply the public but you can just order one from any KTM or Bosch dealer, as I don't think it's a KTM specific part. However we do have it in stock so any KTM dealer can supply it and...

Are you the guy who visited us? Because didn't we provide you with the part number? It's in stock and can be ordered from any KTM dealer. The part number is: 90307001082 It's in the KTM b2b shop so any dealer can get it for you. Hope that helps.

That and you need the software which you have to download from the dealer login, so unless your getting trade access to the Bosch site included for all the updates you'll need it is pretty useless really.

Only problem is that as a business you have to abide by the law. If you don't, the "I didn't know" line won't stand up in court. So if one of this guys customers is involved in an accident in the forest somewhere, he could find himself in a whole world of trouble that a one line statement on...

The comparison to motorbikes is not really relevant for a number of reasons. Mainly that it's possible to use non road legal motorbikes at a host of venues and events around the UK. It's not possible to use illegally powerful eBikes anywhere currently in the UK. Having spoken to a number of...

Most of the worlds top Enduro guys and girls race on 29ers and the tracks that are raced on are just as technically challenging as the DH tracks (just without the jumps). a 29er would be fine down Champéry, if the geometry of the bike was set up correctly. Now trail bikes are nice and low and...

The calliper is the brake. What you need is either called a "mount" or an "adaptor"

Its not currently possible to register them at all, hence the reason its impossible to legally use them.

yup, once again proving the point that most don't understand the law. Which is why its important that people, especially those looking to set up in business know them. Because if / when the Forestry Commission and all local authorities ban all eBikes it will because we've not done something...

Also... just to make you (and others aware). I've recently had it confirmed by Trading Standards (in writing) that if a dongle is fitted to a normal eBike, or a kit is fitted to a standard bicycle, this is considered enough of a change to the bicycle that the person or business making the...

Its just as illegal for offroad activity... and more dangerous and more likely to cause conflict with other users of these areas. Mountain bikers have long campaigned to get access across the UK, and there is a big concern that illegally powerful eBikes that can't legally be used there will...

total nonsense I'm afraid. All top DH bikes run 27.5" wheels and have done for a few years now. Luke Stroble even just won a top class DH race on his 29er trail bike. http://www.mbr.co.uk/videos/watch/watch-luke-strobel-win-a-downhill-race-on-a-29er-trail-bike You can't get DH forks in 29er...

You have an IS frame and you want to use a post mount caliper. So you need a mount that converts IS to Post, and you want to run a 203mm rotor, on the rear. There are lots of options on brake mounts. Hope very handily produces a list. http://www.hopetech.com/product/mounts/ Available...

I think its fairly safe to say that ensuring the bike can be legally used and conforms with all legislation is an important part of protecting the rider and other road uses. Damian Harris, probably sells more eBikes than most of the specialist eBike retailers put together... The store is crazy...

your best bet is to open a case on eBay now... so you're protected. If you wait you might not be able to do it. Your more protected buying though ebay that pretty much another other form of shopping. Especially if you paid with Paypal. The seller will have to collect the bike, sort out the...

also the suspension we use on the bikes is designed with heavy 45kph bikes in mind. Suntour NCX-E45 The e45 means its a specific model for the 45kph bikes.