Warranty is good only in shop where you buy the bike

Smart eBiker

Esteemed Pedelecer
Oct 15, 2015
404
123
74
I'm guessing that the guys at Mercedes gave him a new bike in double quick time because they wanted him out of the showroom pronto.

Also, I have a feeling they have hundreds of unsold units in a warehouse somewhere, hence the massive 'discount'.

At £1200 it's still expensive for a 420Wh direct drive bike with a real world range of 25 miles. (Apparently 67 miles is claimed, as quoted by our new friend.)
Firstly I am not your friend, I am a fellow forum member enjoying a pedelec, so let's keep it that way! As for cost and choice that is down to the individual, I made my choice why slag it off, I have a stunning looking bike with a stunning colour and stunning components, if some people want Chinese motors it's down to them, I have th Canadian BionX system, keeping it in the Commonwealth.

Have a great day, I'm cycling off to a memorial service.
 
  • Like
Reactions: hopbackguy

Smart eBiker

Esteemed Pedelecer
Oct 15, 2015
404
123
74
The bike although designed in mtb form is very unappealing to me and should have been made as 700c style bike as it definitely isn't an off road bike, it is a town/ road use bike for the Joneses. I'm sure that if a few of us on this forum took it off road proper it would go back to the dealers often.
Exactly what I wanted, I am too old to be dirty unlike some of young ones who are still at it. Not everyone is the same, we all have different wants and needs, I spent enough of my time in the dirt in the military, why on earth would I want to go back into a field to get muddy, I have been along quite a few canal paths in the Midlands and it's been great. A gentle cycle enjoying the fresh air seeing the beautiful wildlife and enjoying nature is all I want.
 
Last edited:
  • Like
Reactions: hopbackguy

JohnCade

Esteemed Pedelecer
May 16, 2014
1,486
736
BionX is it? Yes those have been sold off cheap for a while on the bikes which used it. Trek had it for a while but gave up on it a couple of years ago. Last time I looked there were still some 2012 models being offered by Evans Cycles at about a third of the list price. You would have to mortgage your house to afford a new battery and no other battery will work with it as I remember.
 

RobF

Esteemed Pedelecer
Sep 22, 2012
4,732
2,312
BionX is it?
That explains a couple of things.

I tried what was probably a 200w Smart a couple of years ago

It was quiet, but gutless, which the BionX was renowned for.

Also explains the big discounts.

The BionX system wasn't so bad in its day, but has been thoroughly overtaken by newer hub and crank bikes.

A £500 hub kit from woosh is vastly superior in every respect.

The BionX battery has the 'honour' of being among the most expensive to replace, so I doubt other spares will be cheap, even if you can get them.

Pair that situation with the involvement of a Mercedes dealer and the result will be eye watering costs to the customer.
 
  • Like
Reactions: Alan Quay

D C

Esteemed Pedelecer
Apr 25, 2013
1,142
577
If that was aimed at me....then I don't see any point in my staying in this forum. Thank you
Most definitely not aimed at you Crockers your post wasn't there as I typed mine. My "Freudian slip" with the name didn't help either!
Dave.
 
Last edited:

EddiePJ

Esteemed Pedelecer
Jul 7, 2013
4,632
4,013
Crowborough, East Sussex
www.facebook.com
That explains a couple of things.

I tried what was probably a 200w Smart a couple of years ago

It was quiet, but gutless, which the BionX was renowned for.

Also explains the big discounts.

The BionX system wasn't so bad in its day, but has been thoroughly overtaken by newer hub and crank bikes.

A £500 hub kit from woosh is vastly superior in every respect.

The BionX battery has the 'honour' of being among the most expensive to replace, so I doubt other spares will be cheap, even if you can get them.

Pair that situation with the involvement of a Mercedes dealer and the result will be eye watering costs to the customer.
That's you now also off the Xmas card list. :D
 
  • Like
Reactions: Alan Quay and flecc

Smart eBiker

Esteemed Pedelecer
Oct 15, 2015
404
123
74
That explains a couple of things.

I tried what was probably a 200w Smart a couple of years ago

It was quiet, but gutless, which the BionX was renowned for.

Also explains the big discounts.

The BionX system wasn't so bad in its day, but has been thoroughly overtaken by newer hub and crank bikes.

A £500 hub kit from woosh is vastly superior in every respect.

The BionX battery has the 'honour' of being among the most expensive to replace, so I doubt other spares will be cheap, even if you can get them.

Pair that situation with the involvement of a Mercedes dealer and the result will be eye watering costs to the customer.
So you haven't tried a 250 watt Smart eBike then, so talking out of the lower regions of your body! No mention of the high strength carbon fibre toothed belt drive or Magura MT4 180 mm disc brakes with recuperation function, but then you probably didn't know about that. The spare batteries are around £300 so not the end of the world, the whole bike was only £1,070 on the deal I accidentally got, show me ANY bike for that money with the same quality of components and cool wow factor.

To save you any further embarrassment here is the spec sheet for the bike, have a look at it then you will have an idea of what its all about http://int.smart.com/content/dam/smart/EN/PDF/smart_ebikeFlyer_2013_E-int.pdf

I have calculated my purchase on a 2 year plan that is covered by warranty, after that it is disposable so I have no worries about that, my first service is included (every 12mths) so there is absolutely nothing to concern me than get out and ride it and get fit again. I am sure in 2yrs there will be newer and better toys about, so lets see what materialises between now and then, but you won't find me buying anything off a market stall, wide boy dealer or internet that doesn't have a full and proper warranty.
 
Last edited:
C

Cyclezee

Guest
That explains a couple of things.

I tried what was probably a 200w Smart a couple of years ago

It was quiet, but gutless, which the BionX was renowned for.

Also explains the big discounts.

The BionX system wasn't so bad in its day, but has been thoroughly overtaken by newer hub and crank bikes.

A £500 hub kit from woosh is vastly superior in every respect.

The BionX battery has the 'honour' of being among the most expensive to replace, so I doubt other spares will be cheap, even if you can get them.

Pair that situation with the involvement of a Mercedes dealer and the result will be eye watering costs to the customer.
Going back a number of years before being involved in the business I bought a practically new BionX kit and liked it, but the thought of having pay £900 for a replacement 36v 10Ah battery made me decide to sell it on fairly quickly.

My opinion is certainly biased, but the Heinzmann Direct Power direct drive system is pretty much bulletproof and although not cheap far better value for money than the BionX kit.

Mercedes UK HQ is about 3 miles from where I live and the staff are offered big discounts on Smart bikes but hardly anyone takes up the offer.

I think the reason they are being heavily discounted is because they just don't sell.
 
Last edited by a moderator:

RobF

Esteemed Pedelecer
Sep 22, 2012
4,732
2,312
So you haven't tried a 250 watt Smart eBike then, so talking out of the lower regions of your body! .
I said I tried the 200w version, yet you are straight in with abuse.

Your attitude on here is very poor.

Try to use some manners.

I'm not certain your bike has the BionX system, but if it does and you can get a BionX battery that works for £300, great.

But you should be aware that several owners on here have found only a factory made one will work, and they are best part of £800.

Nothing to suggest the BionX batteries fail any quicker than others, so it should still be working fine when your risk assessed two year plan reaches its end.
 
  • Like
Reactions: JohnCade

soundwave

Esteemed Pedelecer
May 23, 2015
17,023
6,548
that thing is 26.1 kg its a tank lol id not go jumping it off any curbs ;)
 

anotherkiwi

Esteemed Pedelecer
Jan 26, 2015
7,845
5,786
The European Union
Your attitude on here is very poor.
The pedelec uk forum "Understatement of 2015" award goes to RobF!!! :cool:

One of the features of this forum is "ignore user" which I did quite some time ago and so I have apparently been spared a lot of "baloney" as our US friends would say... :rolleyes:
 

RobF

Esteemed Pedelecer
Sep 22, 2012
4,732
2,312
that thing is 26.1 kg its a tank lol id not go jumping it off any curbs ;)
The weight might also explain why it won't pull the skin of a pudding made from the staple diet of China.
 
  • Like
Reactions: Alan Quay

flecc

Member
Oct 25, 2006
53,288
30,664
I'm not certain your bike has the BionX system,
It does, it uses the one with the integrated SRAM 3 speed hub gear. That's still low powered by current market standards though. BionX make a higher power 250 watt H model, but the Smart bike doesn't use that, possibly because it's current demand is high, shortening the range.

The choice of BionX for their new bike resulted from going to Grace, who already made BionX powered pedelecs at the time.
.
 

Smart eBiker

Esteemed Pedelecer
Oct 15, 2015
404
123
74
Some of us like a leisurely ride, we are not all bone head speed and trick cyclists that have attitude problems and feel inferior to car drivers, some of us are just grateful to be breathing and having a beating heart.

What is all this about jumping off kerbs, going through mud, speeding everywhere, I guess when some of you mature you will just enjoy a nice ride looking at birds, it comes to you eventually when you actually have time to reflect and enjoy this most amazing planet.

You all need to slow down a bit, no wonder you are bitter, nasty and bitchy, take a chill pill and relax. I have had a lovely day, a great ride with my wife this afternoon, then cleaned myself up and now sitting back with a glass of wine watching the Smart eBike trailer advert on a loop on TV, what could be better :)
 
  • Like
Reactions: hopbackguy
C

Cyclezee

Guest
It does, it uses the one with the integrated SRAM 3 speed hub gear. That's still low powered by current market standards though. BionX make a higher power 250 watt H model, but the Smart bike doesn't use that, possibly because it's current demand is high, shortening the range.

The choice of BionX for their new bike resulted from going to Grace, who already made BionX powered pedelecs at the time.
.
$_57 (17).JPG
 
C

Cyclezee

Guest
I have had a lovely day, a great ride with my wife this afternoon, then cleaned myself up and now sitting back with a glass of wine watching the Smart eBike trailer advert on a loop on TV, what could be better :)
Reading your entertaining posts on the forum?
 

JohnCade

Esteemed Pedelecer
May 16, 2014
1,486
736
I said I tried the 200w version, yet you are straight in with abuse.

Your attitude on here is very poor.

Try to use some manners.

I'm not certain your bike has the BionX system, but if it does and you can get a BionX battery that works for £300, great.

But you should be aware that several owners on here have found only a factory made one will work, and they are best part of £800.

Nothing to suggest the BionX batteries fail any quicker than others, so it should still be working fine when your risk assessed two year plan reaches its end.
What I find odd about this bloke is that he turned up here full of himself and his new bike, then began telling everyone else that they were idiots, and then started throwing abuse around. But at the same time he’s whining about being bullied himself when the only one being arrogant and rude and aggressive and bullying is him.

I wonder if I hear the sound of flapping white coats?