The new MTB that were shown at Bristol arrive tomorrow. I heard that nearly half of them are sold already. It's been a good year for ebike sales this year. Many of the good ones sold out.
The factory that makes the E-mates has increased their production of them, so there's been no supply problems this season. I heard that the guys in the warehouse at SYEBC have been very busy. You don't always get the truth from dealers. Maybe they get fed up because of historical problems. Many of them don't like to invest in stock.
Since I've travelled to China twice with Andrew to the Shanghai bike show, I've had a chance to see how the ebike industry works. I've visited some factories and seen what it's like to deal with quality and supply problems. I've been in manufacturing most of my working life, and I can say that dealing with the Chinese is not as easy as dealing with Europeans. Agreements are often not fulfilled. Andrew was on his own, trying to sort out everything himself. Now that STEBC have taken over, there's a whole team of people to sort things out.
So, in summary, I'd say that it's not jam tomorrow. It's jam today. Get it while you can.
I'm not an employee of Oxygen, but I've had a large window to observe they're business. I try not to give away any commercially sensitive information. Obviously I know a lot more than I say. I also have associations with other Brands, but I don't take payments from any of them.
Almost everything in Dave's post accords with my understanding.
I don't doubt getting supplies on time from China is not easy, and there's certainly no suggestion Andrew tried to mislead anyone.
Quite the reverse, and people in the trade like him as person.
I believe there was a cashflow problem at one point which didn't help the supply situation.
All of that was 18/20 months ago, and I was encouraged to hear Oxygen had got some financial clout on board with Seascooter.
But that was in March, and not to have websales up and running by now is poor.
The Oxygen facebook page is also moribund, no posts of substance for many months.
One might have thought it would have been laden with pics and info about the new mountain bike.
As regards the dealer, they were prepared, well they did, order a couple of bikes, but only a couple.
Their frustration was they had made a small start on building the Oxygen brand locally, only for that groundwork to be wasted.
Seems to me trying to establish an ebike company is not easy - both Dave at Kudos and Hattie at Woosh have other businesses running in the background.
I believe Dave has posted on here the car parts business has supported Kudos, although I'm sure he will correct me if I'm wrong.
Dealers are often not keen to have stock, but the importer has to have bikes to hand - if they want to sell any.
How that's achieved is of no concern or interest to a prospective customer, such as Den.
What I would say to him is that if Oxygen tell him they have the bike he wants in the warehouse, he should believe it.
And I certainly wouldn't worry about giving them credit card details, by phone or online.