Almost everything in Dave's post accords with my understanding.
I don't doubt getting supplies on time from China is not easy, and there's certainly no suggestion Andrew tried to mislead anyone.
Quite the reverse, and people in the trade like him as person.
I believe there was a cashflow problem at one point which didn't help the supply situation.
All of that was 18/20 months ago, and I was encouraged to hear Oxygen had got some financial clout on board with Seascooter.
But that was in March, and not to have websales up and running by now is poor.
The Oxygen facebook page is also moribund, no posts of substance for many months.
One might have thought it would have been laden with pics and info about the new mountain bike.
As regards the dealer, they were prepared, well they did, order a couple of bikes, but only a couple.
Their frustration was they had made a small start on building the Oxygen brand locally, only for that groundwork to be wasted.
Seems to me trying to establish an ebike company is not easy - both Dave at Kudos and Hattie at Woosh have other businesses running in the background.
I believe Dave has posted on here the car parts business has supported Kudos, although I'm sure he will correct me if I'm wrong.
Dealers are often not keen to have stock, but the importer has to have bikes to hand - if they want to sell any.
How that's achieved is of no concern or interest to a prospective customer, such as Den.
What I would say to him is that if Oxygen tell him they have the bike he wants in the warehouse, he should believe it.
And I certainly wouldn't worry about giving them credit card details, by phone or online.