Sorry, I wrote hall connector, but I meant hall sensor. You first task is to open up the motor to see how easy they are to change. Some are glued in, some are slotted in, and others just stand in air.
To disassemble the motor, you can leave the gears on, but you have to take everything else of the axle. I'm not sure, but I think you can leave the brake on too. Remove the screws that hold the side-plates on, and tap the axle with a soft mallet or wooden block. The core should pop out, then you can inspect it.
One last thing before you start. Have a good look at the cable where it exits the motor to make sure it's not damaged. If it is, you'll probably need to open the motor anyway.
Don't forget, you can run it as it is with a sensorless controller.