It does seem an act of god (or richard)Nope, borked again! Router says it's updating, which might be a soft or firmware update, after which it will allow me to change the default admin password... But no connection, this time.
I still can't access this forum using virginmediaIt does seem an act of god (or richard)
last time it happened to me (about month ago) I took advice from IT support ("it's message from above that you should take day off"), but I can be delinquentVirgin Media confirms internet outages with users across UK disconnected – business live
Company’s own website down as well as internet inaccessible for many. Follow all our live coverage of business, economics and financial marketswww.theguardian.com
Strictly FWIW one can apparently get refunded to the tune of £8.75/day ones virgin connection is unavailable (handily, for virgin, only after it's been unavailable for more than two days). Dont ask me how I know.I've had to contact Virgin Media's support twice this past week, plus another five times in total since 2007, including when they were Blueyonder. I haven't made a change in the services I use (just broadband) for about a decade, so I'm off contract, or should be unless they have somehow put me back on contact when they raised prices... so I could simply stop paying my bill (I've never paid by direct debit) and I'd get disconnected after I've connected another other service - I shouldn't need to experience the "Disconnect me" runaround. I have a SIM router as a backup connection. At home I don't need static IP, I could simply buy a second for redundancy with a combined cost of basic slow broadband for about £20 a month, as I don't need high speed. Quite honestly 128k would do.
Unix time starts counting from 1/1/1970. Some deep network borkage has occurred. It reminds me of Site5, when after acquisition by a shark similar layoffs occurred... their previously brilliant services were degraded, people became unavailable for contact; replaced by unmonitored communication channels - I had to embarass them on social media to get their attention, after which I told them to f off. I'm expecting the same to happen with Guru.co.uk soon, now that they've sold themselves out. Looking at the history of the shark which has eaten them, I'm hopeful it won't.
Refunds are administered by humans, which appear to have been largely removed. Their tech help phone system crashed the second time I rang.Strictly FWIW one can apparently get refunded to the tune of £8.75/day ones virgin connection is unavailable (handily, for virgin, only after it's been unavailable for more than two days). Dont ask me how I know.
There's always a way to get it all working (probably). But they're not my customers. For SIP, most newer mobile phones have a built-in client, which can connect via WIFI, or via an app like Zoiper.The router is a Hitron 4 and it gets stuck now and then at the authentication stage for no good reason.
There is nothing anyone can do, just sit and wait until it sorts itself out.
BTW, SIP phones don't work well on their fixed IP.
I have never found sip clients on mobile phones satisfactory. Still, SIP phones in offices don't work well with Vigin Media cable fixed IP. The lines drop now and then for no reason in the middle of a call. They work OK with VM dynamic IP though.There's always a way to get it all working (probably). But they're not my customers. For SIP, most newer mobile phones have a built-in client, which can connect via WIFI, or via an app like Zoiper.
Up until Marshmallow, they never missed calls or dropped lines... but now with ultra low power optimisations of hardware and software, they need to be kept plugged into power via USB with the screen kept on. And that doesn't always work - Motorola don't tinker with Android as much I find, the versions on their older phones especially, are pretty close to stock Android.Offices use feature SIP phones (yealink, cisco, grandstream etc). When someone works at home, they just get given a spare handset and I push their profile to the new handset from BT website. I wish android sip client were better but unfortunately, they drop the line quite often and they miss ringing too