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Yes, the advice and help has been very good. However, the bike has only done 1100 miles and I am now being asked to stump up £70+ for parts that should not have failed in that time. Of course, I'll have to pay, but I have let them know my disappointment at this.

Still unresolved, but I have to take my hat off to Andy at Woosh support. He's got back to me quickly every time I've written. I've been given some good advice and, I'm hoping, a solution. Given that the bike is two years old and I didn't buy it direct from Woosh, I'd say that's good service.

Woosh got back to me very rapidly with a response to my issue, so lots of credit for that. Anyway, I need to check the wiring out, but I suspect something similar to John5001's problem, as the bike was stood still with no disruption for two weeks, and was working fine up to the problem I have now.

Hmm, apart from the fact that it's now dark and cold in the garage, I don't really feel confident enough to start delving too deeply into the gubbins. I can fettle most things on a 'normal' bike, but this is out of my depth. I'll see if Woosh support have any ideas. Thanks for the input Trex.

I didn't think it would, but it was the only change I've made to the bike since it was working OK. I'll try some grease on the terminals to see if that helps... ...Nope, still as dead as a dodo.

Right, a determined attempt found a hex screw jamming the battery underneath the rack. I've no idea whether that's been there all along. Anyway, it's off now and I'm getting 39V, which isn't bad considering it was last charged last weekend.

It is stuck. I have been unable to remove it since buying the bike secondhand...

The battery is stuck in the holder and has been since I bought it. Turning the key makes no difference. Any advice on that?

Background: I last used this bike on Monday 21st December. I had recently replaced the KingMeter battery, but all went well to and from work, a distance of 16 miles. It was raining on the way home, but no worse than the previous weeks. I put the bike on charge and forgot all about it until last...

Right. At the weekend I replaced the chain (again) with a Clarks Shimano-compatible one. As well, I replaced the derailleur with a straight swap. There was no damage from last Monday's incident. Well, the chain slip is still there, rather annoyingly. I'm in gear one or two, with no undue noises...

Well, as I mentioned upthread, the chain is new, as is the cassette. The derailleur is adjusted and the chainring seems fine. It's only done 1100 miles, after all. Hence the mystery. I reckon a chain length of 126 links, as supplied by Woosh was significantly too long. Too long a chain can...

Withdrawn from sale.

Right, a major update. On Sunday I removed some more links. The chain was really tight and I thought it would fix the chain slip which was still dangerously present. Anyway, on the ride home last night, in the rain, the rear derailleur failed catastrophically. I had a lovely 4-mile walk home...

Looks like I can't send you a private message. Can you send me a message at andy(dot)harvey(at)yahoo(dot)com and we can arrange something that way. Basically, I'm tied up evenings this week, but Saturday is looking free.

Sure. When I can access the forum better I'll PM you with my details. It's a bit fiddly on my phone. I forgot to add that I've upgraded the front brake to an excellent Avid BB7.

I am considering changing to a Woosh Karoo that will be more suited to my commute, so I need the space. The bike is basically stock, except for the wheels that I have changed to a lighter cassette rear and a matching front. I've fitted my own saddle and changed the tyres for Schwalbe Marathon...

The LCD display manual is here: http://wooshbikes.co.uk/manuals/Karoo-LCD.pdf Am I right in thinking that it says you can only choose between 20, 24 and 25KMH maximum speeds? That'll rule out my interest if so.

Whilst I'm grateful for the reply, I am, of course, able to search for an answer, but for that I needed to be able to pose a question. I stated that I was unfamiliar with these things and I did not know the type of display, so was unable to find out for myself, hence the question here.

I'm thinking of getting a Woosh Karoo. It looks ideal for my commute. I currently have a Woosh Sirocco CDL that I easily derestricted using the King Meter display. On Friday, on my undulating 8.1-mile commute, I averaged 16.7mph. Not bad for such a heavy lump (the bike, not me. Although...) I'd...

Well, I'm amazed that Woosh fitted a chain of 126 links onto the bike in the first place*. It clearly doesn't need so many links. I don't think I have enough links now to play with, as it's down to 118 from 126. The chain sits fine on the chainwheel and the cassette, but is clearly too long...