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They are going to replace the controller, I have no knowledge if it’s the correct thing to do or not, they have a new wheel and motor but have said it must be the controller, any thoughts welcome.

Hi nealh, this occurred after short rest, turned battery switch on the turned power on with control button. Error code came on then after 20 seconds ish. went off. Performed ok again, Thanks for your info

Thanks to reply’s, it’s a rear hub drive, but I am concerned that it will happen after warranty.

Hi all, have just taken bike back to dealer, error code showing motor stall, warranty expiries in 2 months so wanted to get sorted. Mechanic called can’t find a fault but they don’t have any software diagnosis machine he has just been turning it on and off numerous times. Is this acceptable...

Help request again please, I need 2 new chains.for my ebikes. Have never fitted one before but I am capable. My concern is can I buy an exact 114 link chain straight swap or do I need to shorten, I get conflicting answers from shops. Many thanks

Thanks I now know.:p

Hi, do all derailleurs have a B screw? Thanks

As I thought I got it wrong

I assume you mean a multi meter?

Screwfix appear to have plenty

Thank you for replying, I see your frustration. Take care

Hi, please could you say what has disappointed you. :)

Ok

Thanks for your help, will do what you’ve said.

Hope these are better.

Ok will do.

Follow up to broken magnet disc, both bikes now repaired thanks to all who replied, hope they last longer than 10 months.

Hi, thanks for your reply, that all makes perfect sense in what your saying, there are only a few torque settings in the handbook but not that one. As a novice it just seemed wrong, and didn’t want this to cause any lasting problems.

Hi, I can now show photos, if this will help, thanks

Hi, again Andy n Vfr for all your help, I really appreciate the time you give to us novices, I hope to get the bikes back Wednesday-ish. I will then take photos then hopefully will be able to explain more clearly were the issue lies, I would have preferred full size bikes but we caravan and...