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Cheers Danny! All the best, David

Please call or email our support team. All the best, David

Diggy Gun said "The present controller display shows the amount of assist that the throttle is providing when used."

It will show the greater current being drawn when it's being used. All the best, David

The twist grips and thumb regulators both work the same way. They both override the power setting on the LCD. They will supply low power up to 4mph (walk along mode) without pedalling and full power assistance up to 15.5mph when pedalling. The LCD power setting indicator will not change. it may...

best to wait, yes they will be available for many years. All the best, David

The walk along button/assistance regulator. Without pedalling it will pull the bike along at 4mph. When you pedal it will assist the bike up to 15.5mph. All the best, David

Hi Andy, the tracker will be powered whilst the battery is locked into the frame. We have created a separate board with battery that will keep the tracker live for up to two weeks if the battery is removed. All the best, David

Great news Nigel, it's great to see the resale value holding up. All the best, David

Oh yes I do remember you very well, the bike was damaged in transit by DX. I will have forwarded your email to Support. I am away on holiday now. I suggest that you continue take this up with Support. Kind regards, David

Hi, sorry to read you are disappointed! What did Adrian in support say when you spoke to him about the issue? All the best, David

We are aiming for £5.99 pcm All the best, David

The Torque Sensor on your bike isn’t working as it should. Please ask your supplier to contact Adrian in support, we will help them resolve the problem. All the best, David

The torque sensor does three important things. Firstly it enables the bike to start instantly either of the pedals are pushed upon, rather like a car accelerator. This was particularly important when we were working with six magnets and one sensor, as two magnets had to pass the sensor to...

Hi, The twist grip activates a walk along mode which pulls the bike along at up to 4mph. If a rider is on the bike and only when pedalling, the twist grip becomes an assistance regulator bypassing the assistance buttons on the display. This means that when turning the pedals the rider is able...

Cheers Stewart, I never stop learning! All the best, David

Sorry, chaps!! I discussed with our partner in this project and their answer was "Yes the tracker does have a built in Data SIM". I have a unit on my desk and there's no little white sim card!!! :oops: All the best and slightly embarrassed, David

"We are working on the pricing now and are involving an insurance company. They are so impressed with the system that they will give discounts on their eBike policies that will cover in the region of half, but maybe all the monthly fee, if insurance is taken with them at the time the system is...

Hi Stuart, Thanks for this. I understand that it does not rely on a phone connection as there is no sim card. I will however check. All the best, David

In tests, the bike is linking to 12 satellites so cover and accuracy are pretty good. If the bike is taken into a tunnel or underground we will have the last known position recorded, worst way 30 seconds before the bike goes “dark”.