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Hi Wayne, Where in the country are you based? If you click onhttps://wisperbikes.com/book-an-e-bike-test-ride/ and fill in the form we will find you most local dealer with a folder in stock. All the best, David

Hi Hi Pea92, Yes we have now spoken to the manager and Cycle King head office. They are all up to date now. All the best, David

CORRECTION... I said in an earlier post: "To ride at more than 15.5mph without pedaling, you do need to get the bike Type Approved in order to be legal." I should have said: "To ride at more than 4mph without pedaling, you do need to get the bike Type Approved in order to be legal." All...

A quick point re the cogs (planetary gears) they are made in high grade nylon to reduce noise and friction. Aluminium planetary gears are very noisy and I think almost non existing in the market now. We are asked to replace very few but occasionally on very high mileage bike the can be worn. We...

OK no worries, please let me know, All the best, David

Hi oioi, Please send me an image of both sides of the controller, I will double check for you. david@wisperbikes.com All the best, David

We have just heard that we can now get the bikes Type Approved more locally, so we are going to start promoting this again. We used to have to go down to Southampton so it would take a full day to get it done. Customers can take the bike themselves if they want to save our service fee. All the...

Hi yes that’s correct. All the best, David

Thanks Pea92, I will get Jeremy to give them a call. All the best, David

Hi Pea92, A twist grip assistance regulator is legal and can assist you up to 15.5mph as long as you are pedaling. The way this works is almost exactly the same as any standard assistance regulator on any cadence sensor eBike. With a standard cadence sensor bike if you set the power level to...

Please email Adrian directly Adrian@wisperbikes.com All the best, David

Yes. All the best, David

Yes it would be better but it would mean connecting a second battery to the system. After deliberations we decided not to do this as batteries are securely locked into the bike and if the bike is stolen without a battery it’s pretty useless until a new battery is installed and immediately it is...

Hi, With the latest software you can adjust brightness levels and there is 3 of them. When you switch the lights on the display gets darker as well, so it may apply to a bike that is months old or more. All the best, David

Thanks for all the constructive criticism! Really helps a lot, genuinely. This is where we are at… 1. The tracker will stop working if the battery is unlocked and taken out of the bike. However the bike will not function without a battery, when a battery is installed and if the bike is not in...

Sorry to read that they couldn’t help you. Please email me with your telephone and I will get Adrian our expert to call you. David@wisperbikes.com All the best, David

Hi Neil, Please feel free to buy parts wherever you would like to. We give images on our website and will give free advice from our support team by email or phone. All a part of the service. All the best, David

“The Wisper Wayfarers are certified compliant and they have throttles that work up to 15.5mph.” *Only when the pedals are rotating. Stop pedalling and the throttle control stops. All the best, David

May I suggest you contact Wisper support? They will assist you. support@wisperbikes.com All the best, David

Hi Fozzie! I’m off to the factory tomorrow, I’ll let you know how it’s going. All the best, David