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Having worked in a shop with a massive glass window in it, and I can confirm that a large number of work shop jobs that involved big hammers were then done in the toilets!

.. It's not KTM that won't warranty your bike. It's Bosch and this is the case whatever your brand of bike.

I have lots of experience of trying to keep up with a roadie of very similar fitness to myself on an eBike. Its one of the joys of modern technology and my Garmin on my bikes. I can track myself on my eBike and compare directly on Strava how my pace is on lots of different sections, flat...

Yes, I'd agree Rob, I don't take anything on a forum personally and I'm on here to learn as much an anything else. Discussions usually benefit everyone writing and reading them as we can all learn something. In this case, I think I've given you too much detail about the way the supply chain...

Ok RobF... we appear to be saying the same thing now so we can leave this debate. But you've got to appreciate this isn't a game, you can't just insinuate things about me or KTM or our dealers without me coming onto defend our business and our customers. You seem to have admitted now, that...

So why did you single me out for a comment if your issue is with a retailer? And the chain is important,because your retailer will send a faulty item back to bosch for examination. So if bosch say they won't warranty it, that means your dealer won't.

Yes that's correct Rob. All I'm telling you is how the system works. If you send your Rose back to the retailer, which in this case is also Rose..... They won't actually do the work on the bike in many cases. Ie if the fault is bosch it goes back to bosch, if the fault is with the forks it will...

Rob... you're so miss-informed its verging on dangerous ;) KTM are not a retailer!! We don't sell to the public. So yes any warranty work is dealt with with by the retailer from whom the customer bought the bike. If a dealer, any dealer of any brand of Bosch bikes has a motor or battery that...

What do you want to bet? Because, it can't have been a KTM one... unless they went direct to Bosch and didn't inform us - which is possible, but I know Bosch haven't turned down a single warranty on a KTM because of the use of a dongle.... yet. However we haven't that many warranties, so the...

20-30mph is normal speeds for push bikes for a lot of people. You really don't need to worry.

The Belgians know a thing or two about Cycling, so we thought we'd share with you Cycling.be recent decision about their eBike of the year. http://www.sport.be/cycling/nl/nieuws/article.html?Article_ID=723584 1. KTM Macina Fun 9 2. OXFORD Quest 8V 3. GAZELLE Orange C8 HM

its true, but the abuse can always be mocked with a polite way and a smile, which just reminds me how lucky I am to be a happy individual. getting wiped out because some fool thought the gap was big enough, is less easy to deal with :)

as you approach features like this in the road you need to move our a bit to prevent drivers thinking they have the room to squeeze through. I ride around Skipton quite a bit on my road bike and its no worse than anywhere else in Yorkshire, or even the UK for this. You just have to ride a bit...

This is a question... please don't take any offense, or read anything into me asking the question, I'm just interested in the reasoning behind why you've said: Like most people on here, you claim to have a good understanding of the law. so my question... why do you and others use the phrase...

Yes, but if you took an eBike in from say, Cube, Trek, Scott, Haibike, or KTM - its a normal bike with a electric system strapped to it. So no dealer needs or indeed should go inside it, they simply send it off, like they do with suspension or any other complicated component.

Hi John. I appreciate your points now as I did last time we discussed this, but I think you're thoughts on this point. are where we differ. Everyone in the industry, government etc etc is trying to argue that pedelecs ARE pedal cycles, and hence all the legislation and support process are...

true, in practice most problems are easily resolved, and warranty in the bike industry is always best solved with a pack of biscuits and a nice conversation. There is rarely any need to get heated or worried. In most cases if you are nice, things get sorted long long outside warranty periods...

I can only advise on what I know personally from 20 years working in the bike industry, so my comments ARE NOT just about KTM, they are about most brands I have worked with. If a shop goes belly up, then there will be another dealership who'll take on responsibility for an area. Its also very...

some interesting points. But you've highlighted the reason for one of you complaints in your own post. Lots of car retailers are franchises, this isn't the case in cycling, where many shops are fully independent. This is a crucial difference. Also worth nothing is that most of the brands /...

hi, you're getting confused. You've linked to a page of road bikes. We're not talking about road bikes, we're talking about rigid forks on Hybrids.... which is a very different thing.