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Not really. One of those other pins "handshakes" with the battery to know it's a genuine Phylion (Sans/Joycube) charger. The other two pins are used to stop charging if the battery overheats or overcharges. You need the Sans charger for the Phylion SF-06 with the "XH" model suffix (which has the...

I would agree a loose wire/connection in the battery likely (I've had that previously too). Nothing sounds wrong at all with your charger. Best have a chat with your dealer/Oxygen.

I don't see why they just can't put ventilation slots into the plastic cased, sealed chargers to allow natural convection. That'd solve a lot of the heat issues. When equivalent 42v/2A hover-board chargers retail at around the £10 mark, even if e-bike sellers were to charge £20 retail, they...

If it's any consolation, the Bosch 2A charger is much the same: Unvented, and gets very hot in use. BMSbattery.com seem a well liked supplier on this forum: They also offer a range of metal cased, fan cooled, accessible fuse chargers in a range of power outputs, and pre-fitted with a charge...

I forgot to mention: In your picture of your charger, there is a 3.15 amp fuse (marked with green arrow), and 2 thermistors (red arrow); they can be used for a variety of reasons, but usually in this kind of circuit, to tame inrush current, suppress surges, or to limit/reduce/shut-down the...

That is a possibility, especially if the cable has been snagged or stressed; You can check continuity of the lead easily with a multi-meter. I don't know what type of connector is being used here, but my thought was the sprung tongue within the barrel connector losing contact - oxidation, road...

Everything will conduct electricity to some degree, even materials we regard as insulating materials (glass, porcelain, plastics) because of their high resistivity. Messing about in a wet environment changes that resistivity/conductivity equation markedly. Surely the aim here is to conduct...

Most of the heat comes from the switching transistors/MOSFETS (rather than the transformer you've arrowed) - the large heat-sinks being intended to dissipate that heat. Even though the charger gets "hot" it is designed to cope with that heat so I wouldn't worry too much about it. The draw-back...

Strange comment. The 2018 Bianchi Metropole Lady e-bike you sell (£1900) uses a Phylion 400wh battery. Generally, Phylion use Samsung or Panasonic cells. How is that in any way inferior to a Bosch or Yamaha battery? EDIT...

Well, a carbon frame won't conduct, heavy steel isn't really used for e-bikes, and Aluminium isn't a great conductor - although aluminium is used for cheapness for very high voltage, very long run underground cabling for domestic/infrastructure power distribution etc. (but we're talking...

Unvented chargers do get hot - especially when running flat-out at just 2Ah for an extended period of time charging a bigger 13Ah battery. Changing the capacitors does (subjectively) keep the charger somewhat cooler: Sticking bigger rubber feet on it to keep it off a flat surface and allow air...

This is NOT the same error as experienced by some who get erratic cut-outs. E00 is a "controller communication error" where the remedy is to remove the battery for 5 minutes, (probably best to wipe clean the display and battery contacts), then power on again. If that doesn't work, replace the...

I only have two small 374w/10.4Ah batteries, so if I plan a longer 40-50 mile ride, I tend to park-up and start at the mid-point of a trail. It means I can do the ride in two halves comfortably, and the weight of a spare battery, food, dry clothes etc. can be left in the van for half-time...

It would take a virtual short to trigger an overcurrent event to shut-down the battery as quickly as it has often been reported: Phylion say 50A for 96ms.

When you press the battery button, the LEDs should indicate (certain) fault(s) instead of showing the SOC (battery state of charge) - if there is a battery fault. With this battery, an over-temperature event is shown by LED 5 lit solidly, and LED 1 flashing for 5 seconds (That seems to be shown...

Without side-tracking this thread too much: My pair of household helpers... the oldest dates back to 2005 (when German stuff was actually made in Germany), and still running on its original BMZ batteries. They have been excellent... My newer Bosch "professional" power-tool batteries on the...

Long speculation based on what evidence we appear to have thus far (I'll apologise now!)... Even though the battery BMS is “smart” (in a Bosch/Yamaha handshaking way) - Phylion say tracking usage, state of health, low/over-temp, over/under-voltage, bad cell, time recording etc, none of those...

That makes sense to me. The question for me is why does this Suntour controller request >19A constant, 23A/2seconds surge for a poxy 250w motor? No other e-bike using this same Phylion battery seems to have this problem.

It's in the battery dock (end cap), potted in resin. My thoughts too. NewtSoup's discussion with the Suntour guy suggests that the 3 battery comms pins aren't even connected/being used, so that means only the 36-volt rails are - which is how most e-bike makers appear to use Phylion packs, and...

I really hope so too. It would be nice to know where this Crossfire-e "cut-out" problem really does stem from, and that it CAN, at last, be fixed. Fingers crossed! On a positive note... if the Suntour system really isn't using those battery centre pins after all, it means you could source spare...