Wisper Web Site

[Wisper Bikes]

Hi Pedelecers

I hope you had a great Christmas and you new year is everything you desire and deserve!

Just a quick not to say that our new site is open, if anyone can see any errors I would love to know. (You know what my keyboard skills are like!! )

wisperbikes.com

All the very best David

 

[JohnofCambridge]

My initial impression David, is that it is streets ahead of the old one.

I could not get some of the links to work on the tents and camper trailers. Putting my cursor over the Shop tool bar bought up the expression privacy statement which might be a bit disconcerting until you realise you need to click on shop.

If I get time i will go through in more detail. It is good to see a high class site - helps give us enthusiasts of whatever model a much more professional aura!

John

 

[flecc]

Nicely informative site David, and I particularly liked those photos of rugged New Zealand scenery in Anthony's riding area included in the gallery, a pleasant change from the usual bland backgrounds.
.

 

[wibble]

Nice site!.

The previous site looked fine too, but there was no way to actually order a bike through the old site. So I like the fact that it's possible to actually buy a bike now. I think this could help customer confidence considerably.

So yeah, about bloody time!!


ps - I don't see anywhere to buy new batteries.

 

[wotwozere]

Hi

It looks funny on my computer but I have a special accessability options for funny eyes maybe it does not work with the special setting for the website might be worth asking the NHS. I think without this setting some people can get fits.

thx

Bob

 

[Mussels]

ps - I don't see anywhere to buy new batteries.

Or any of the other spares and tools that can't be bought in an LBS. Going to a Wisper retailer is a several hour trip so that's not a good option even if they did stock the specialist stuff.
When I bought the bike I was concerned about the availability of parts and that hasn't changed, it seems to rely on Dave and maybe now Norman being available with the part to hand. A spares and tools (because the 905se doesn't always work with normal tools) part of the website would show better support.

 

[Mussels]

I just had a better look and it's quite impressive, a few small points:
Please don't neglect the blog, if it doesn't get used then remove it.
I am also presented with a login option, if this isn't for public use then please remove it from view.
In the news section you announce the new service manager but you name him as Norman Hopkinson and Norman Atkinson.
Your dealer list shows Doug Lawson as the only UK dealer, the local dealers will attract customers so why not list them?
I know the Emergency Tent Cot is not a sun lounger but by Christ it is the most expensive sun lounger I've ever seen.

The batteries and ranges section is a bit confusing and I think wrong.

To work out how large the capacity of a battery on any electric bike is, simply multiply voltage by amps this will give you the number of amp-hours. i.e. 37 volts x 14amps = 518 amp hours. An amp-hour is the unit of electrical capacity; or how much power a battery will store. One amp-hour is the electric charge transferred by a steady current of one amp for one hour.

Voltage Amps Capacity Range throttle only
37v 14a 516ah 42 miles (70km)
37v 8a 288ah 25 miles (42km)
25v 8a 200ah 14 miles (24km)

37V (Capital V) is fine.
14a is confusing, I think you refer to that capacity rating that I have seen often. If so it should read 14Ah.
Then you multiply the two and get 516ah which is wrong. The figure you get is 516 Volt Amp hours, which may enable people to compare different voltage batteries but seems not to be a valid scientific measurement even though VA is*. I may be wrong about that but it makes me suspicious like the PMPO measurement on stereos did, absolutely no use apart from confusing people.
You produce what may well be the biggest capacity battery on a mass market ebike so I don't think you are deliberately trying to confuse people, I don't get it.

Something strange about your website, if I try to copy and paste the table into here it really screws up the editor when I hit post or preview. I don't know why but no other site does it so you may want to do a little testing when there's nothing else to do.

* For anyone not asleep yet VA is a way of measuring AC power where the V*I formula wouldn't be appropriate. This could be used when arguing about how the 250W power limit should be measured, good luck.

 

[flecc]

Then you multiply the two and get 516ah which is wrong. The figure you get is 516 Volt Amp hours, which may enable people to compare different voltage batteries but seems not to be a valid scientific measurement even though VA is*. I may be wrong about that but it makes me suspicious like the PMPO measurement on stereos did, absolutely no use apart from confusing people.
You produce what may well be the biggest capacity battery on a mass market ebike so I don't think you are deliberately trying to confuse people, I don't get it.

Agreed the expression wrongly used should be shown as Ah and not ah. Agreed that the multiplication answer is 518 and not 516.

But it would be helpful to David and co to observe that Wh (Watt/hour) is correct as used by many in the industry including A to B magazine in their tests, his 37 V 14 Ah battery totalling 518 Wh. That is, the 37 times 14 produces 518 and the Volts times Ampere/hour produces Watts to the hour. In other words, both the numbers and the expressions are multiplied. While VA is a valid scientific measurement, it's not commonly used in the consumer field.
.

 

[moon]

Warranty

Could I have some clarification on the warranty please? When I bought my bike I wasn't given the option to register it in order to validate the warranty.
It was bought in May/June, could you tell me if it is in fact under warranty and if the warranty is the same as the website?

Thanks

 

[Tiberius]

* For anyone not asleep yet VA is a way of measuring AC power where the V*I formula wouldn't be appropriate. This could be used when arguing about how the 250W power limit should be measured, good luck.

There is a reason for using VA rather than Watts with AC. If the phase relationship between the voltage and current is not correct then the full power is not delivered.

This doesn't apply with DC, so Watts = Current x Voltage applies. The best units for battery capacity and for consumption when riding are Watt-hours. I think I posted somewhere else how to convert these to calories; conversion to BTU is left as an exercise for the reader.

Nick

 

[Wisper Bikes]

Web site

Thanks Mussels and Flecc

The changes are being made next week, thanks a lot for your input, much appreciated.

The UK dealers will be added soon in the mean time any esquires will be sent to the nearest Wisper dealer, they are all over the country from Aberdeen to Portsmouth now, so there should be one close to you.

Moon don't worry, your warrantee is fine. This is a new feature we have just introduced and nothing for existing owners to worry about however if you would like to register please feel free to do so.

Best regards David

 

[Blew it]

And....where shall we send the Commoners?

 

[Phil the drill]

And....where shall we send the Commoners?

Back to their hovel's of course .

What-ho,
Phil

 

[wotwozere]

Hi

Sounds like a good idea to me, the accessibility setting is still playing up on me computer.

thx

Bob

 

[Wisper Bikes]

OK Squire

"The UK dealers will be added soon in the mean time any esquires will be sent to the nearest Wisper dealer, they are all over the country from Aberdeen to Portsmouth now, so there should be one close to you."

Drat! Bloody spell check, can't live with it can't live wothowt it!!!!

Regards David

 

[Rose]

warranty registration problem

Moon don't worry, your warrantee is fine. This is a new feature we have just introduced and nothing for existing owners to worry about however if you would like to register please feel free to do so.

Best regards David

David, having seen your reply to Moon, I decided to register my warranty on line even though I bought my Wisper 705se in November. I entered all the information then clicked the Submit button.

The next page that appeared said "The form was not submitted for the following reasons: This was an INVALID submission. You have acted like a spambot! Please click here to return to the form and try again.". I tried again and the same thing happened. I don't understand.

 

[Barnowl]

Hi Rose

I don't know too much about these matters but I'd be concerned my PC was acting like a Spambot. I'd be inclined to run a virus checker. There again it might just be a glitch on the wisper site.

 

[siggah5]

spambots

Hi Rose

Sound like an anagram of BAMPOTS.

Andy

 

[Kal]

Must be me, I only looked at the site for a few minutes.. but couldn't see any reference to bike sizes?

 

[Mussels]

Must be me, I only looked at the site for a few minutes.. but couldn't see any reference to bike sizes?

I think they are one size fits all, the 905 certainly is.