A factory in the far east can tell their customers whatever they want to hear.
I remember a TV expose on Indian clothes factories, supplying clothing for well known high st stores here in the UK. Supposed to be ethical employers with good working conditions and reasonable hours, but they were anything but, with books of falsified working hours and wages for employees that were just for show to the customer.
You're never gonna know for certain how ethical an overseas employer is, because the customer can only spend a very limited time there.
Yes, I saw the same program, interesting for us as we also have a Fair Trade shop.
Yamdude, I don't like to criticise others opinions usually, but you've touched upon a particular concern for me. I've spent several months, in total, working in the one factory we have used for the last 6 years.
Without going into great detail I hope it is enough to say that my daughter has spent time working there, and if you knew how passionate my daughter is, when it comes to the politics of fairness, then you'd understand how high the standards she has set for our family business.
One key thing I've observed about our factory (that we share with 11 other European manufacturers), is that staff turnover is very low. Typically in China employees are on one year contracts and come Chinese New Year (around February) many will move to a new factory, possibly making a different product entirely, quite possibly in a different city, if the wages and conditions are better.
But that clearly is not happening in our case and I think reflects well on the pay and conditions provided by the factory.
The last person I recall who left was "Tall John", who managed the parts store and was extremely knowledgeable at 23 years having worked in the factory since leaving school at 16. He started a new job at a neighbouring factory in their sales department (his ambition, supported by evening classes) and had a nice send-off, which I missed. But I did see him socially when I next visited. He still asks after Dotty, my daughter and I still tell him she would not make a good match for him.
I now recognise most of the staff who work on our bikes and am getting quite good at remembering names too. Many times I've been frustrated at 5pm when wanting to finish some project because it's time to leave.
On my last but one visit we arranged to go fruit picking together on Sunday with some children too. I don't know the name of the fruit but it was similar to a blackberry in colour, the size of a small walnut and knobbly like the skin of a lycee, from trees about 15' high growing on steep hills above paddy fields. During our meal together at the end of the day we reflected that had fruit-picking been our only source of income, based on what we achieved together only one of us would be able to afford to eat. Amusing as an excuse for self-ridicule, but there was then discussion about how life had improved since working in the factory.
Before we found our factory Sarah and I spent 2 months inspecting and rejecting all but 3 factories, with which we placed 3 sample orders. We selected based on working conditions first and foremost. The sample orders helped assess production quality.
We worked with two of those for a further year and then placed a sample order with our current factory after a recommendation by a Swedish gentleman called Orjan, in the same line of business and with similar values to ours. We've never looked back and have continued to develop a very strong working relationship.
Having said all that, I am well aware that a naive businessman anywhere can easily be hoodwinked by the unscrupulous scallys that exist all over the planet. But I've no intention of falling victim nor lowering Juicys standards and will continue to monitor and help improve the conditions for the Chinese members of the Juicy Team.