I can't complain about them either. It was just bad luck as far as I'm concerned.so can't complain about shimano.
The only comment that I would make in relation to their footwear, is that they have traditionally produced footwear that has been a bit on the narrow side, but even that issue has now been addressed with much of the range available in wide fit. With the summer shoes, I managed to get a wide fit and half size. Perfect.
If I had any sense, Id use my RedHead Ultra Hunter side-zip boots for winter use. They could be a bit tricky to ride in though.