If this is one of the early Phylion batteries from eZee, it could be 5 or 6 years old and almost certainly on it's last legs.
I have seen these old batteries charge up to 40+ volts and then after a few minutes the voltage drop down single digits.
On slightly different subject, a customer of mine with a conversion kit which he bought a few months ago months ago along with 4 x 37v 14Ah batteries and 4 x chargers contacted me because he was getting a reading of 46 and 47v from all 4 batteries with his multimeter.
I couldn't quite believe it at first and wondered if I had sent a 48v charger in error, but then quickly realised there is no way I could have sent 4.
I then suggested he try a different multimeter, but the result was the same?
The next step was to either go and see him or for him to come to me. He came to me with his bike, the batteries and the chargers. When I tested the voltage with my multimeter, the readings were 41.6v on one battery and the rest were 41.7, exactly what I would have expected, then I put them on our test rig followed by my demo bike with a Cycle Analyst, again the readings were all correct and normal.
Conclusion, not just one but two faulty multimeters