So l've got a Mirider 1 and my missus has just got hers on RTW
The new one isn't right, the range is poor (10 miles) and the battery indicator is down to 50% after as little as 2.5 miles.
The bike is slower than mine and can't achieve the 15.5mph cutoff speed, managing about 14mph before assistance fades. (mine will assist up to an indicated 16mph)
Also the motor makes an intermittent graunching noise as if the chain has slipped, which of course it can't do.
And if freewheeling there's a thudding felt through the bike as if the tyre has a flat spot, which it hasn't.
Any ideas as what could be wrong with it. Do the hub motors fail in this way? l've called the bike shop and they say they've "emailed Mirider" but two weeks on nothing has happened.
The bike has done 200 miles from new.
The new one isn't right, the range is poor (10 miles) and the battery indicator is down to 50% after as little as 2.5 miles.
The bike is slower than mine and can't achieve the 15.5mph cutoff speed, managing about 14mph before assistance fades. (mine will assist up to an indicated 16mph)
Also the motor makes an intermittent graunching noise as if the chain has slipped, which of course it can't do.
And if freewheeling there's a thudding felt through the bike as if the tyre has a flat spot, which it hasn't.
Any ideas as what could be wrong with it. Do the hub motors fail in this way? l've called the bike shop and they say they've "emailed Mirider" but two weeks on nothing has happened.
The bike has done 200 miles from new.
