you should perhaps look at the stats from the point of view of usage and care given to the bikes. Cheap bikes tend to be used as cheap transport, left outside to be rained on and to rust and not much spent on it regarding maintenance. On the other hand, bikes costing over 2k are treated as pride and joy, with maintenance often handed to the professionals.All the cheap ebikes (under £1000) seem to go wrong in under a year, the ones in the range to £2300 have minor problems not worth mentioning in the first year but not sure after 2 years, and the ones over £3000 seem to not report problems at all.
.... That's a fair point, but needs to be tempered with the realities that an ebike contains 3 elements of roughly equivalent cost. The mechanical bike , the battery pack and the motor electronics. So 200£ mechanical bike and a 600£ ebike are mechanically equivalent, with the same wear, rust potential.you should perhaps look at the stats from the point of view of usage and care given to the bikes. Cheap bikes tend to be used as cheap transport, left outside to be rained on and to rust and not much spent on it regarding maintenance. On the other hand, bikes costing over 2k are treated as pride and joy, with maintenance often handed to the professionals.
That's sort of true, but paints a very wrong picture.All the cheap ebikes (under £1000) seem to go wrong in under a year, the ones in the range to £2300 have minor problems not worth mentioning in the first year but not sure after 2 years, and the ones over £3000 seem to not report problems at all.
I've found that the mid-price bikes, Kalkhoff especially, have lots of minor problems (but this happens on ordinary bikes). On ordinary bikes it is usually the flipping derailleur or transmission becomes inefficient: just doesn't function as optimum after 2000 miles or so.People that have expensive bikes often don't like to talk about them. I know that there's been people on this forum boasting about how reliable their bike has been, though they had to get significant problems fixed by their dealer.
Every type of electric bike gets it's own problems. I don't think that there's any link between problems and cost.
I was just going to reply to that more than 10 years of reliability out of an e-bike comment above, looks like you beat me to it! Yes we also have a Giant LaFree Comfort Twist ST 5 speed model with Panasonic motor and Panasonic NiMH batteries and it's about 10 years old, done quite a lot of miles, and has been very reliable and no electrical problems at all. Batteries STILL give quite an adequate range, even after 10 years !It's true, of all motorised vehicles, e-bikes are the least reliable. Even a cheap light motorcycle or scooter is far more reliable and often very much cheaper to run.
Even on one like the highly thought of old Giant Lafree with the Panasonic crank unit which was mostly electrically reliable (though not entirely), there were the wear problems of chains and sprockets and brake blocks, the odd gear hub failures, cables seizing up, crank arms coming loose, regular punctures, internal freewheel locking up etc.
The only reasons to buy an e-bike instead of any other powered two wheeler is if one wants to pedal as well, or wants to use cyclepaths. Otherwise, forget e-bikes.
.
.. that is a phenomenal lifetime from your batteries.I was just going to reply to that more than 10 years of reliability out of an e-bike comment above, looks like you beat me to it! Yes we also have a Giant LaFree Comfort Twist ST 5 speed model with Panasonic motor and Panasonic NiMH batteries and it's about 10 years old, done quite a lot of miles, and has been very reliable and no electrical problems at all. Batteries STILL give quite an adequate range, even after 10 years !
Regards,
Alistair G.
I wouldn't bank on that....my 2016 Integrale EVO has clicking, clacking, clunking issues despite having been back once to 50cycles for so called rectification. Still in warranty until November so will be speaking to them again soon.It sounds like the 'goose' has flown and there should be no clacking and other issues from newer Impulse drives. For owners it should be reassuring that 50c are posting giving out good info and reasoning for the failures now the facts are known.
Hi,
I am trying to ascertain who is having issues with Impulse II motors on Kalkhoff or Focus e-bikes (both made by Derby Cycles).
Personally, I had a first motor replacement after 900 miles (4 months, loud clacking/clicking noise), and then another failure at around 900 miles (7 months, very weak assistance, some loud clacking once).
I have found the following people reporting issues too on this forum (usually on fairly new pedelec bikes and low mileage/kilometers):
Username/Model/Age/Mileage
reggie_electric - Agattu - 6 months - 800km
nemesis - Focus Jarifa - 4 months - ???
Jean-christophe Saville - S11 Alfine - 14 months - 2800 miles
Lothlean - ??? - 10 months - ??
Will Tinker - Pro Connect 9 - 5 months - 500 miles
Oriteroom - Focus Aventura Impulse S10 - 10 months - 3000 miles (3rd motor)
Roger R - ??? - 6 months - 1000 miles
nightrider - Endeavour S10 - ?? - ??
bernharvey - Agattu - ?? - 400 miles
Reseg - Focus Aventura - 10 months - ?? (3rd Motor)
lowranger - Impulse 10 - ?? - 2300 miles
Biscitt - Agattu - ?? - 350 miles
Biscitt - Tasman - ?? - 100 miles
Tomtomato - Pro Connect 10 - 7 months 900 miles (2nd fault)
Please reply to this thread if you had a motor issue.
It seems quite clear to me that there is a design/quality issue with the Impulse 2 crank-driven motors, and that those should be able to last a lot longer (given the high prices of the bikes), without requiring some expensive replacements (£600, once out of warranty). Kalkhoff are not willing to provide a warranty beyond 2 years on those motors, and have made people pay for replacement out of warranty, even when low mileage was done.
After first saying that there were no issues, they confirmed that Kalkhoff knew about the issue, and it had been sorted. A software update can apparently prevent some clacking issues leading to failure. However, I am not aware of a recall to do so by Kalkhoff (are they just waiting for bikes to fail?).
The 2015 motor replacement I had (supposedly the new reliable version) failed again after a small mileage, so I am not sure the issue is really sorted.
Thanks,
T.
Looks to me as if the OP has left the building, possibly a forced ejection given his profile now comes up as 'Guest'.add me on this one too. Kalkhoff Endeavor Premium S11 (Speed). less than 100 km into use (perhaps the 2nd or 3rd time I used it), the engine started cracking at low speed. I had the engine replaced, to no avail. The bike has now been sent back to the reseller. Awaiting financial settlement. Another issue I found with the bike (it is not a defect but a design mishap), is that whenever the power is on, anyone can steal the bike (as long as they break the lock). There is no engine lock or password mechanism. This is why I am likely to switch to Stromer...
When did you buy the bike? When was the motor replaced? Are you saying that it clacked with the new motor immediately (after zero km).add me on this one too. Kalkhoff Endeavor Premium S11 (Speed). less than 100 km into use (perhaps the 2nd or 3rd time I used it), the engine started cracking at low speed. I had the engine replaced, to no avail. The bike has now been sent back to the reseller. Awaiting financial settlement. Another issue I found with the bike (it is not a defect but a design mishap), is that whenever the power is on, anyone can steal the bike (as long as they break the lock). There is no engine lock or password mechanism. This is why I am likely to switch to Stromer...
This answered one of my queries. Bosch is not really in the frame on these believable figures. At least the 28 miles which is not enough (nearly). Not sure that the Impulse does the 50 mileage w/o confirmation after my test ride.I realy miss the 17ah battery that i had on the Focus with the impulse motor because in high power mode i could get 50 miles range.Now i have the Bosch CX with the 500wh battery i`m lucky to get 28 miles out of it.(same tyres,power mode and weight)
Bosch realy need to up their game with the batteries they provide.
.. I'm not in the pay of Bosch honestly .. but we must be realistic. The information provided on the post you are referring to did not give enough clues. The Bosch website does give a calculator so that one can estimate their range. You have to input weight, cycling habits , nature of terrain and wind conditions and it will estimate realistic ranges.This answered one of my queries. Bosch is not really in the frame on these believable figures. At least the 28 miles which is not enough. Not sure that the Impulse does the 50 mileage w/o confirmation after my test ride.
... Yes and how!So what you're saying is it can vary?