My bike is barely engaging the motor then it flashes error 24

Nealh

Esteemed Pedelecer
Aug 7, 2014
20,882
8,517
61
West Sx RH
Before trying to fault find with no idea why or what to look for, one must try and pin down the fault area.
First carry out a mosfet test to see if any are faulty, if they aren't then one must test for Hall sensor failure.
 

shockslayer

Pedelecer
Oct 7, 2024
26
0
30
You do of course realise that the bike you have bought apart from having butchered wiring ( how it could get into that state is beyond me) actually appears to be illegal to use as a bicycle in UK other than on private land.
I live in the US
 

shockslayer

Pedelecer
Oct 7, 2024
26
0
30
As pointed out above the damaged cable probably resulted in a short and damage to one or more of the hall sensors in the motor. so even a perfect repair of the damaged cable will still leave you with the problem.

the hall sensors are easy to diagnose and repair, ( https://ebikes.ca/documents/HallSensorTestingFinal.pdf ) you may even find a plug in replacement pcb on ebay for a fiver.

Look at the motor cable ads linked to above match one to yours, in both length and connecting ends. If really stuck pull your cable take photos and post here for direction. the motor end will be either 3x or 9x round connector in most cases and the controller/sensor end will either be julet waterproof connectors or more generic automotive style smt connectors. And since you can solder if one or two connections dont match (unlikely) .. the point of a new cable is removing uncertainty with a possibly damaged cable.
It's not the motor end of the cable, it's near the controller
 

thelarkbox

Esteemed Pedelecer
Aug 23, 2023
1,168
356
oxon
I guess I have to take the cable out from inside the hub and inside the controller?
No, just disconnect the motor end plug/socket, and unplug the cable where it plugs into the controller connectors.

top-tip.
If you have to pull the cable through the frame etc, tie a strong cord to the end first and pull that through to replace the cable and pull through the replacement when it arrives, Tie the cord in a loop to ensure its not removed in error..
 

saneagle

Esteemed Pedelecer
Oct 10, 2010
6,561
3,053
Telford
I guess I have to take the cable out from inside the hub and inside the controller?
Doesn't it have a connector about 10 inches from the axle? I asked you in post #7 to check that, and you said in post #11 that you had checked it. Are you sure you did?
 

shockslayer

Pedelecer
Oct 7, 2024
26
0
30
Before trying to fault find with no idea why or what to look for, one must try and pin down the fault area.
First carry out a mosfet test to see if any are faulty, if they aren't then one must test for Hall sensor failure.
How do I mosfet test, and how do I test the wires? Do I buy some kind of multimeter
 

matthewslack

Esteemed Pedelecer
Nov 26, 2021
1,845
1,334
Yes you need a simple cheap multimeter, costing less than £10 from say Screwfix.

There are test procedures online. Google ebikes.ca mosfet test
 

shockslayer

Pedelecer
Oct 7, 2024
26
0
30
Doesn't it have a connector about 10
Doesn't it have a connector about 10 inches from the axle? I asked you in post #7 to check that, and you said in post #11 that you had checked it. Are you sure you did?
Yeah I checked it, I miss spoke I guess. The motor cable going the the motor itself seems fine but from the 9 pin connector to the controller is the one I need to replace. And a few people mentioned a hall sensor is more then likely faulty. So I'm gonna buy a multimeter and take out the motor cable from the controller and measure it and order one. Hopefully I can make some progress