Juicy problem

[gray198]

My wife has a Juicy folder about 4 years old. Not done a lot of mileage. It has a unit which shows the battery condition and under that a button for the throttle. Problem is that the throttle button has to be in or the power is switched off. This seems to be a fault and I am fairly certain that it wasn't like it originally. Apart from the safety aspect of it I believe that when the button is in it draws some power away from the motor. It certainly does on my Freego Eagle. Anyone come across this problem before

gray

 

[Artstu]

My Cyclamatic had what must be the same housing, as you say the red button switches the motor system on and off. So yours is exactly as it should be.

 

[gray198]

thanks artstu. Fairly certain that when we bought the bike the button did not turn the power off, only the throttle. Of course I could be wrong but what would be the point because the power can be turned off on the main speed controller

regards gray

 

[Artstu]

Perhaps you're right. My bike didn't have any other way of turning the power on and off, only the switch on the battery.

 

[JuicyBike]

Hi Gray
You're right, the button simply isolates the throttle and shouldn't switch-off the pedal assist. If you give us call we should be able to identify the issue and get a new part to you. I'm at the NEC this week, but will keep an eye on this to make sure you get the part you need.

 

[gray198]

Bob,
thanks for that. I will give you a ring next week

best regards gray

 

[Nealh]

More great c/s this time from Bob @ Juicy, this should be the norm all the time from all retailers.

 

[gray198]

@ Nealh,
could not agree more. Makes all the difference

 

[JuicyBike]

Bob,
thanks for that. I will give you a ring next week

best regards gray

Hi Gray
The workshop is staffed - so don't feel you have to wait. If you call us tomorrow Leigh will be there to sort out the correct new throttle (for that, I think, is the issue) to send out. Alisdair is also on duty over the weekend.
Kind regards