Just wanted to add that I have just had my Stealth battery replaced by Cyclotricity. I was having symptoms of high impedance cells as it was dropping down to 2 bars on the LCD after just 1-2 miles of easy riding (after a full overnight charge). Then any modest incline on high assistance would cause the BMS / controller to cut the power. The range was pretty poor too at around 10-12 miles (1000W mode, fairly flat, low assistance)
I'd only done around 400 miles on the bikes from new (so perhaps 20-30 charges or so) and was always left approx half charged to preserve battery life.
It took Cyclotricity quite a few weeks to respond to my mail despite several reminders but eventually they did. I had to ship the battery to them at my expense so that they could test it at their facility. They concluded that it was actually the BMS that was faulty so maybe it wasn't fully charging or perhaps a bad connection in there somewhere causing a volt drop when pulling current.
Either way, they sent me a brand new battery which looks a little different to the old one (same fitment etc but different labelling). By the time this had happened the original battery was just over a year old (so strictly speaking just out of warranty) but I did report the problem when it was about 11 months. All credit to them for honouring that.
What I can say is that the new battery is 100% better. Now the LCD and the indicator on the battery are much more accurate and the bike seems to pull better than it ever did even from new and my range is >20miles.
I'm running in 250W mode now for a while as I have a feeling this is better for the battery and to be honest the 1-5 assistance levels are far better calibrated for 250W.
I'd only done around 400 miles on the bikes from new (so perhaps 20-30 charges or so) and was always left approx half charged to preserve battery life.
It took Cyclotricity quite a few weeks to respond to my mail despite several reminders but eventually they did. I had to ship the battery to them at my expense so that they could test it at their facility. They concluded that it was actually the BMS that was faulty so maybe it wasn't fully charging or perhaps a bad connection in there somewhere causing a volt drop when pulling current.
Either way, they sent me a brand new battery which looks a little different to the old one (same fitment etc but different labelling). By the time this had happened the original battery was just over a year old (so strictly speaking just out of warranty) but I did report the problem when it was about 11 months. All credit to them for honouring that.
What I can say is that the new battery is 100% better. Now the LCD and the indicator on the battery are much more accurate and the bike seems to pull better than it ever did even from new and my range is >20miles.
I'm running in 250W mode now for a while as I have a feeling this is better for the battery and to be honest the 1-5 assistance levels are far better calibrated for 250W.