Customers have up to 6 years to make a claim for an item they’ve bought from you (5 years in Scotland).
as these things are expensive esp the batts id try take it back to halfords tell them the above and if dont want to play ball take them to small claims court.
if under 1k you can do it online and just pay the court fee.
my original bosch batt is still working and was new in 2014 and hammered the crap out of it.
Accepting returns and giving refunds: the law
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
www.gov.uk
as these things are expensive esp the batts id try take it back to halfords tell them the above and if dont want to play ball take them to small claims court.
if under 1k you can do it online and just pay the court fee.
Make a court claim for money
How to take legal action if someone owes you money (small claims court), how much it costs, what happens next. Includes information from withdrawn guidance EX303, EX304, EX306, EX321, EX325 and EX350.
www.gov.uk
my original bosch batt is still working and was new in 2014 and hammered the crap out of it.