Having been given a smartphone I attempted to load and use that GP app and it took several attempts over days to get it loaded due largely to lack of an approval code supposedly immediately sent back to me. It in fact turned up three days after requested!
But it still left me no further ahead since I was then left with an app awaiting my GP practice to approve my access, promised with 24 hours to appear in my app. Five days later it hadn't happened so after rechecking that all permissions were favourable, I phoned them. They assured me they'd done that but repeated the approval, but still nothing received, the app indicating the approval was in process by the GP practice.
So I phoned the support line of the company who provided the app. They checked it out online and assured me that all was well and I would get the approval in a day or two. But of course that never happened, even a week later. So I emailed that support centre explaining their advice hadn't worked, but the reply to it was to repeat that it would eventually arrive. That was another week ago and it hasn't. Clearly even the apps designers haven't a clue of how to solve its many failings.
Following the above saga of trying to get a working medical practice app, despite their repeatedly approving my using it, I've after three weeks of trying received a message on the not-so-smartphone saying that they've been unable to verify I'm one of their patients so the application has been rejected.
Several things wrong with that:
First is that the surgery have vigorously denied sending it, so it must have come from a central admin of the large American medical group they now belong to.
Second is that I'm probably their longest registered patient in this largely recent housing area, having registered back in 1967 and seen the first two doctors through to their retirements and now with the third doctor.
Third is that I've been on a continuous prescription for various medications since spring 2007 with them approving them two monthly ever since.
However, it is a pointer as to why I was missed from the first Covid vaccine programme and had to chase for a belated jab, and now have been missed yet again for the second jab.
I appear to be their ghost patient, perhaps I died some while ago and they neglected to tell me!
.