We have been discussing at length a lot of things with Bosch.
Firstly, it appears that their lack of dedicated marketing and support to the UK up until now hasn't been due to the small market size (as we thought) its actually because their systems are 250w and 350w neither of which are currently legal to be used (current UK law is officially 200w - as has been discussed on here LOTs).
Recently, they (like us) have had confirmation that selling and using 250w is ok, so they are starting their dedicated UK support early in 2015. This should be good for dealers / brands and therefore help end consumers.
They have however issued a statement about the use of dongles on their bikes, and are sending me a couple of examples from Germany about why they are so concerned for their end customers who use, and the dealers who sell these products. They very much are not just being the "fun police". They are the worlds largest Ltd Company they take their social and legal responsibilities VERY seriously.
This is the statement.
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Is tuning allowed?
On the Internet in particular, you can find a variety of companies and individuals that offer a so-called tuning of the Bosch eBike System. As the component manufacturer, Bosch eBike Systems highly discourages making use of such products or attempting to manipulate the Bosch eBike System yourself: You generally reduce the life of the system and risk damage to the drive unit and the bike. There is also the risk that you will lose the right to assert guarantee and warranty claims for the purchased bike. Improper use of the system also jeopardizes your safety and that of other road users, and in case of an accident due to tuning, you risk high personal liability costs and possibly even the threat of criminal prosecution. For this reason Bosch eBike Systems calls on all eBike riders and providers to refrain from tuning.
Mit freundlichen Grüßen / Best regards
Robert Bosch GmbH
Automotive Electronics, eBike Service (AE-EB/SSB1)
Gerhard-Kindler-Straße 3
72770 Reutlingen
GERMANY
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Firstly, it appears that their lack of dedicated marketing and support to the UK up until now hasn't been due to the small market size (as we thought) its actually because their systems are 250w and 350w neither of which are currently legal to be used (current UK law is officially 200w - as has been discussed on here LOTs).
Recently, they (like us) have had confirmation that selling and using 250w is ok, so they are starting their dedicated UK support early in 2015. This should be good for dealers / brands and therefore help end consumers.
They have however issued a statement about the use of dongles on their bikes, and are sending me a couple of examples from Germany about why they are so concerned for their end customers who use, and the dealers who sell these products. They very much are not just being the "fun police". They are the worlds largest Ltd Company they take their social and legal responsibilities VERY seriously.
This is the statement.
------------------------------------------------------------------------------
Is tuning allowed?
On the Internet in particular, you can find a variety of companies and individuals that offer a so-called tuning of the Bosch eBike System. As the component manufacturer, Bosch eBike Systems highly discourages making use of such products or attempting to manipulate the Bosch eBike System yourself: You generally reduce the life of the system and risk damage to the drive unit and the bike. There is also the risk that you will lose the right to assert guarantee and warranty claims for the purchased bike. Improper use of the system also jeopardizes your safety and that of other road users, and in case of an accident due to tuning, you risk high personal liability costs and possibly even the threat of criminal prosecution. For this reason Bosch eBike Systems calls on all eBike riders and providers to refrain from tuning.
Mit freundlichen Grüßen / Best regards
Robert Bosch GmbH
Automotive Electronics, eBike Service (AE-EB/SSB1)
Gerhard-Kindler-Straße 3
72770 Reutlingen
GERMANY
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