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I believe this is a back door method of getting scooters legalised quickly and has nothing to do with Ebikes. Its possible Pure Electric are behind this. As a matter of interest I believe it represents a huge danger to the current status of EAPCs. All the best, David

Hi 4045, I have checked, the Torque controllers will be in stock on the 15th May. If you could PM me with your name I will ask Callum to give you an update. It could be that it's simply a resistor has blown, which we can repair. So I would suggest contacting Callum and send us your...

Absolutely, it is possible to use other controllers and some may suit a rider better. Please keep in mind though that throttle and cadence/torque sensor functions may not be supported in the same way as ours. Our software although not completely unique is set up specifically to manage the...

Good morning, have you called Wisper Support? It’s possible the website is out of date. We have a big shipment of parts that have had to come around the Cape due to the Suez issue. Hence we’re low and out of some parts. Due to the delays we are flying some urgent parts in (including 200 375...

Brake cut outs are all but redundant now. There are hardly any bikes that have them fitted. We haven’t fitted them to any of our bikes since 2016 and have not had any issues with the 10’s of thousands of bikes we have put on the road on that time. This is as far as I can remember the only...

Hi Mark, try sending the file in an email david@wisperbikes.com All the best

Hi Sparky, What in the motor are you concerned about. It shouldn’t need servicing. All the best, David

Thanks! It's great to be a part of this community. All the best, David

Yes, that's all correct. All the best, David

Hi Greb, I completely understand your point regarding navigating those barriers, they are a nightmare! I ride a Wayfarer and in such situations I use the throttle only as 4mph seems to be quite fast enough. If you need an help with your bikes, please let me know. All the best, David

Hi guys, strangely we have not had any complaints at all regarding the need for brake cut outs from the 1000'a of customers currently riding Wayfarers here in the UK, New Zealand and Europe. They don't tend to be used anymore, as they were a constant problem and unnecessary on bikes with fast...

Regarding the front light, there should be extra wire in the frame, it may just need pulling through. If not please drop me a line and we will help sort it out. The "Slinky" is there to protect the cables being pinched, it should be long enough not to come out at either end. If you are anywhere...

They may have done, this is why we offer a free "safety check". One of the things our dealers will check is the spoke tensions. All the best, David

Thanks Peter, we also have the Wayfarer that runs a 43V system and is even more powerful than the Tailwind. A great hill climber. At the moment it is on offer due to overstocking at a huge 20% discount from our dealers. (Including Sevenoaks Electrics Bikes!) All the best, David

There is another benefit of having a larger capacity battery, that is they will last longer than a lower Wh version. In our experience the larger the capacity the less expensive the battery in the medium to long term. All the best, David

Welcome to the forum Tom! All the best, David

Hi Toddy, sorry but currently, to my knowledge, there is no trade-in available for old batteries, in deed as a provider we have to declare how many batteries we put onto the market and pay a disposal fee for every one we sell. We then pay for the disposal of depleted batteries/battery cells...

Thanks for the report! I am delighted to read that you are enjoying the bike, and you were able to take advantage of our annual clearance of ex demos. I think we are now out of 806's but have other models available if anyone os interested. All the best, David

OK great, if you need any help please let me know. All the best, David

Please email me... david@wisperbikes.com. All the best, David