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We used to get the occasional (very occasional) contact re spoke issues. In nearly all cases, the bikes have been ridden on/by the beach or through very salty water, which could be due the salt use to melt ice on the roads. If anyone has ridden through salty water it's worth a quick spray with...

Thanks for sharing Lenny, it was a bit of a shock being contacted by the "DVSA Investigations Department"! However the investigations were conducted very efficiently and it's good to know that the way we are offering Full Throttle eBikes is 100% legal and above board. Interestingly they were...

Hi, Please let me know if there is anything I can do to sort this issue out for you quickly. All the best, David please use my private email dmiall@me.com

Hi Gribble, we sell 12V chargers that fit into a cigarette socket, they are available on our website for £87.00. All the best, David

I am assuming that some of the rest are being caused by incorrect chargers? All the best, David

We used to have corrosion issue on some of our spokes a few years ago, but we have sorted the issue now. Please PM me with your email and I’ll see whether your bike was one of these. Thanks for your kind words. All the best, David

I'm sure it did! Just not having the best of days. Thanks for accepting. All the best, David

Hi Saneagle, to be fair it was not you that I was thinking of... I was another member of the forum that seems to have a problem with me so please accept my apologies. When I read your comment... "Yeah, they never heard of it before and you believed them?" I got a bit tired and emotional and...

Thanks Paul, I am pleased we were able to fix the problem for you. @saneagle If we say we have not heard of the problem before as does our dealer why would you intimate we were both lying? It is obvious from your posts that you have an issue with me personally or my business Wisper, would you...

It's really quite simple. She, like most other professionals in the eBike industry do not want to be in the firing line if they dare to disagree with an individuals comments. There are currently only two companies from the industry with a wealth of experience that are willing to put a point of...

Thanks! It’s a bit of a financial gamble and is taking a lot of organising, but I feel a free event is going to do well and grow. As long as it’s well attended I can’t see a problem.

Hello everyone, We (Sevenoaks Bikes and Wisper) are organising The Sevenoaks Bike Festival this September at the Vine Gardens in Sevenoaks. 10.00 to 16.00 Saturday 21st Sept...

Thanks Neal, We have a good show lined up. We have a small test track (250m) and kids balance bike track. Sustrans will be there to show the new "Route Vert" route: London - Newhaven to join the Diepe - Paris section. Exhibitors Kent Police Wisper eBikes Direct ETA Bike...

“Batteries can fail if they have been built poorly, are fake or counterfeit, are damaged, overcharged or the incorrect charger is used.”

We are members of LEVA EU, Annick is the general secretary and a freind. We have fought many battles together including trying to stop the anti dumping measures, pushing for the use of throttles and questioning whether or not the Machinery Directive is necessary. She is anti the control of the...

You would be very welcome!

This has been evidenced by the London Fire Brigade and by various parties including me, studying all available imagery. You will need to do your own digging I am afraid. The meeting was arranged and chaired by the Bicycle Association of Great Britain who are eagerly trying to change the public...

That would be great! I hope all goes well with the op! All the best, David

The Sevenoaks Bike Festival is now a "thing!" It will take place in the `Vine Gardens' Sevenoaks on 21st September from 10.00 to 16.00 and will be the precursor to a larger event next spring/early summer. when Sevenoaks Town Council will be shutting some roads to create a "real life" test...

I along with many ebike brands, there were 42 of us at a meeting regarding battery fires on Tuesday, are busy trying to find a method of accreditation to differentiate bikes with tested systems from systems cobbled together often by people who don’t understand basic electronics. It seems that...