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Hello, It's Martin from inno-cycle. I have a customer who a few months ago purchased a Gepida Reptilla 1000 Pedelec - German version with V-brakes. It's a step-through version in dark grey. The full spec is available here. They don't have much coverage here - but I think they are stunning...

The main thing to ensure with the stand is that it has three legs. The two legged options (which are often sold as portable or 'home mechanics') have a tendency fall over easily when clamping or de-clamping an e-bike.

On the loose grip front, spray hairspray or GT85 inside. It'll go on easier and when it's dry it will be securely in place!

Hello, Just a thought, but where are you based? It might be worth trying to find someone local through the forum who has the same size battery and try it on your bike. At least that way you would find out whether it's the bike or the battery that is causing the issue. Cheers, Martin

One thing that all e-bike shops can do is offer to help the LBS. I've had people contact me with issues with their e-bikes (not ones that I've sold them) and nine times out of ten they are things that any bike shop could resolve. I tell them to take it in to their local bike shop, explain the...

Hello, From the three Wisper bikes I have here this seems correct. The bottom (red) light only comes on when you disengage the battery with the key. There are then 4 green lights that indicate battery charge. I don't know if the red light comes on when the battery is completely...

This is interesting. I've had a customer who recently purchased a Gepida. He was previously using a Gazelle Orange Plus, but has been very unwell of late and as a result was finding things a lot tougher going. He had cycled about 15000 miles last year, so likes life behind the handlebars...