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RobF - the motor is the main issue. After it catastrophically broke down on the way to work, I did an hours-long web search for Kalkhoff Impulse 2.0 motors and found out that they reliably break completely at around 1400 miles (something to do with the main bearing being too small). Needless...

Technically this is my second post, but the first one I spent ages typing last night hasn't appeared on the forum. Basically as per thread title. I foolishly bought a Kalkhoff Pro Connect i8 (Impulse 2.0) in late 2017 and, thanks to some patchy periods of work, the motor has only just given up...