Why I like buying from Wiggle

Every time I've ordered from Wiggle, they've included a small bag of Haribo sweets in with the order.

 

It's a small gesture, but one my tummy likes and will keep me going back to Wiggle

 

Anyone else had good experiences with a company, which keeps you going back for more?

Yep, my youngest likes me ordering from Wiggle too cos he gets the Haribo.

 

Wiggle are excellent but I bought tons of stuff online from most of the big suppliers and always received good service.

Uniqlo http://www.uniqlo.com/uk/

Their "heattech" range of underwear is brilliant. I have lost 25 kg (deliberately) since jan 14 and now really feeel the cold. Their heattech stuff really works much better than classic cotton thermals.

It's some while since I last ordered from Wiggle and they didn't give sweets then. However, the service has always been excellent.

 

There are companies in other fields that I've had great service from, but I won't give any names simply because they haven't always been consistent in the long term. Typically I might find a company giving great service for two or three years, and then inexplicable it goes downhill. Conversely, companies I've abandoned due to bad service have much later been consistently excellent after my reluctant return for something only they had.

 

The only reason I can think of for this inconsistency is that trying to give flawless service with wafer thin margins in today's competitive markets inevitably leads to a breaking point eventually, one that takes a while to recover from.

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Quality of the staff can make a big difference. Treat them well if you have them.

We all get suckered into the world of Haribo.

 

I tend to use Bike Dicsount.de or Rose more than Wiggle.

The cost saving allows me to buy a much larger packet of Haribo's should I so wish.

Edited February 9, 201511 yr by EddiePJ

Their "heattech" range of underwear is brilliant. I have lost 25 kg (deliberately) since jan 14 and now really feeel the cold. Their heattech stuff really works much better than classic cotton thermals.

 

Wow. How did it manage to lose you 15kg is less than 30 days?! Even surgery would struggle with that.

They used to say "How to remove ten pounds of ugly fat, cut your head off"

Good customer service is key. Also if a company deals well with a problem, then you really get to see how good they are. If a company deals efficiently with a problem, it can actually be a positive customer experience.

Wow. How did it manage to lose you 15kg is less than 30 days?! Even surgery would struggle with that.

Jan 14, not 15. :-)

bike discount de for me. Efficient, huge stock, fast delivery and cheap.

I like wiggle too.

 

I buy lots of stuff online (I'm a nerd, it's cheaper, the local bike shops often contain retarded staff).

 

We have a supplier at work who puts little packets of lollies in, so we use them when we can... plus they're cheaper - ordered 2 xenon bulbs from them this week, for only $3600, instead of $5000 for genuine ... got 2 bags of sweets!

Wow. How did it manage to lose you 15kg is less than 30 days?! Even surgery would struggle with that.

Pardon my laziness, I should have written Jan 2014 and the how is attached in the pdf I hope I have uploaded correctly.

Calories Count.pdf

I'm impressed with your method, VictoryV. I'm simply reducing portion size (early days - always hungry!), and haven't looked at the calorie count - until now. Thank you.

PS Have been using the glass of water trick; it does help.

I'm impressed with your method, VictoryV. I'm simply reducing portion size (early days - always hungry!), and haven't looked at the calorie count - until now. Thank you.

PS Have been using the glass of water trick; it does help.

It was more of a "calorie audit". So I really have not changed what I have to cook for both my wife and myself in the main meals, apart from reducing potatoes a little (type 2 diabetics should better be described as "Carbohydrate intolerant"), and staying away from mashed potatoe becuase that gives a really high glycemic index hit. I have added more root veg like carrot, swede instead. My wife is virtually immobile during the day, and on medication that normally causes weight gain, nevertheless she has also lost 10 kg over the year since Jan 2014 which is highly beneficial for her. I use the slow cooker a lot this time of year, then it is barbecue and salads throughout the summer.

 

The linked NHS website is brilliant for specific food product information, it stopped working one day, so I e-mailed their reporting site - got a personal reply from a coder-person and it was fixed within hours!

 

http://www.nhs.uk/Livewell/weight-loss-guide/Pages/calorie-counting.aspx

I have been using Chain reaction for my buys.. I visited all my local shops with the same question " How can I easily and inexpensively reduce the gearing on my Boardman to make it more pensioner friendly in a hilly area" All said it would be too expensive to consider and I would be better off buying a triple (from them) which arguably is what I should have done in the first place!

I mailed chain reaction and was offered a workable solution that was easy to do and relatively inexpensive . A follow up e-mail detailing the new gear ratios to compare to what I have now with basic instructions on how to do the job. Bits arrived in 2 days and everything worked as advised so Chain Reaction Cycles gets my vote!

I know it's a dirty word on bike forums, but I use Halfords a bit, for basics anyway. I find that if you order online and collect in store the prices are very good.

 

If you just wander in off the street they will rip you off though.

The online shops that I used and have given very good service are WIggle, CRC, bike-discount, Winstanleys. When I needed a crown race and HDB pads my local Evans was the cheapest and best option, on some parts the cost of online delivery isn't always the cheapest option.

My nearest bike shop has just gone bust! I went in for some panniers, they were all over my bike, really interested and asking pertinent questions... Next day all boarded up..... could this be because we buy so much on line?

My nearest bike shop has just gone bust! I went in for some panniers, they were all over my bike, really interested and asking pertinent questions... Next day all boarded up..... could this be because we buy so much on line?

 

Most small LBS just can't compete, only the few who are close to large residential areas, in low cost premises and are happy to scrape a living from repairs can survive longer term as one man businesses.

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I know it's a dirty word on bike forums, but I use Halfords a bit, for basics anyway. I find that if you order online and collect in store the prices are very good.

 

If you just wander in off the street they will rip you off though.

Do you really think that they are ripping you off?

I believe that they are charging more to cover he costs of running their massive high street warehouses.

 

Whilst I appreciate the price and convenience of online shopping I somehow feel that this along with social media etc we are becoming virtual hermits.

It won't be long and we'll not have to get out of bed or anything.

 

I'd much rather see the high street shops flourish and experience human interaction when shopping.

Do you really think that they are ripping you off?

I believe that they are charging more to cover he costs of running their massive high street warehouses.

 

Whilst I appreciate the price and convenience of online shopping I somehow feel that this along with social media etc we are becoming virtual hermits.

It won't be long and we'll not have to get out of bed or anything.

 

I'd much rather see the high street shops flourish and experience human interaction when shopping.

 

Here's an example. I bought a new chain online, and set off to pick it up in the shop. £3.49, a very reasonable price and reasonable quality.

 

I went into the shop to pick it up, and stood in the queue. Coincidently, the bloke in front of me asked the guys for a chain, they took one off the display and charged him £18.99. It was the very same product, I know for sure because they took mine from the same shelf because my order had not yet been picked.

 

So no, it's (edit) not me that being ripped off :-)

Edited February 12, 201511 yr by Alan Quay

I have bought 2 bikes from Halfords,

1/.. Own Brand MTB., £300 ish Carrera Craken I think it was, and my current road bike .. Boardman road comp.£699. Both bikes have been really good .

If you want a cheap bike you cant really beat Halfords.. Just recheck everything is tight when you get it!!

Air Valley Cycles has now closed and they had nothing to compare with halfords cheap bikes and a bike comparable to the boardman was well over £1000.

I dont knock halfords, although at times their service is questionable.. If you want a tool, tube or tyres, in fact most things are available until 8pm most days.

I use them a lot!

Here's an example. I bought a new chain online, and set off to pick it up in the shop. £3.49, a very reasonable price and reasonable quality.

 

I went into the shop to pick it up, and stood in the queue. Coincidently, the bloke in front of me asked the guys for a chain, they took one off the display and charged him £18.99. It was the very same product, I know for sure because they took mine from the same shelf because my order had not yet been picked.

 

So no, it's me that being ripped off

Not wishing to defend Halfords, I'd have to ask the question, what % of chains are sold online to shop floor. My guess is probably 10 fold or more in favour of online.

 

At end of the day, Halfords probably pay something like 50p for each chain so we're all ripped a little. Not forgetting tat they are in the business to maximise profits.

 

At £3.49, I'd say you had a good deal.

At £3.49, I'd say you had a good deal.

 

Apologies SRS, I was trying to say that I wasn't the one being ripped off. Edited now....