Where Can I get Ezee Batteries from In The UK?

[nottyR6]

I need to source two Ezee 10ah 36v Lithium Ion batteries.

I originally ordered them from Cycle Point but I am not happy with their communication. When I placed the order they warned me that it would take a while which is fair enough, but since then I cant get in touch depsite leaving answerphone and email requests for them to get in touch with me.

Is there an alternative retailer or souce in the UK?

 

[flecc]

I need to source two Ezee 10ah 36v Lithium Ion batteries.

I originally ordered them from Cycle Point but I am not happy with their communication. When I placed the order they warned me that it would take a while which is fair enough, but since then I cant get in touch depsite leaving answerphone and email requests for them to get in touch with me.

Is there an alternative retailer or souce in the UK?

They are the only UK source I'm afraid, sole agents now. Their communications are normally ok, but I believe they did have a staff member leave a little while ago and may be short handed.

The batteries can be out of stock at times since lithium batteries deteriorate with age so it's important not to hold large stocks and shipping times from the Far East are long.

However they do have the odd dealer and one who does stock the eZee bikes at times is Onbike, so it's worth contacting them to see if they have a battery or two.

Onbike contact page
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[Conal]

eZee batteries

NottyR6

I recently purchased a battery from OnBike but they warned me that they had very few left that were not reserved.

They will be able to supply 10amp (these were £395) and 14amp (these were £520).

I have posted my experiences with both on the forum as I have a new one of each, and it looks like the 14amp is better value for money.

If you want a battery I suggest you contact Phil Key/Andrew Greyland as soon as you can.

Conal

 

[nottyR6]

Thanks Flecc and Conal. I'll try Onbike; is there no problem with the 14ah instead of the 10ah battery, physical size the same and the existing charger OK?

If that fails I'll try Cyclepoint again, I just hate being ignored repeatedly.

 

[flecc]

It should be the same mounting and charger for the 14 Ah. From what I've just learnt, I think Onbike is the best chance of getting a battery, either from stock or by ordering. One thing is certain, you'll find no problem with their communications and commitment to customers.
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[nottyR6]

Two 14ah batteries ordered from OnBike. Mike served me, he seemed very helpful and hopefully I'll receive my new batteries on Thursday (Onbike only work Wednesday to Sunday) so I'll let you knwo if I receive them OK. FYI they were £525 each plus £30 carriage. If I get the use out of them that I hope then they will be good value for money.

 

[flecc]

Thanks notty R6, I'd appreciate it if you post your on-road impressions of this larger battery and any ongoing experience, since I'm nearing the point where I will need a new one for my eZee.
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[Andy Grayland]

Please do let us know how you get on with the batteries. Also please note that these 14Ah batteries do go into the amber LED MUCH sooner than the old Phylion batteries but they then run for a lot longer.
I am assured that Ezee will not be changing manufacturer for the foreseeable future though we will be introducing a 37V8Ah LiFePO4 in addition soon.

Please note Onbike do import the Ezee bikes and spares striaght from Ezee as opposed to being a dealer for Cyclepoint.

Andy
OnBike

 

[nottyR6]

I have read that Lithium batteries need to be kept charged rather than letting them run right down and then fully charge them. At the same time I have reads that new batteries need to be conditioned before they reach their full capacity. This is confusing me and considering the cost I am worried that I'll get it right. Can someone tell me definatively what the procedure is that I should follow with a new battery to get the best and longest life out of it please.

Flecc: I'll gladly keep you informed but the real mileage wont start until next spring.

 

[themutiny]

Hi Notty
when you first get them, fully discharge to cut out and recharge two or three times. After that, never fully discharge if you can avoid it, and recharge after every ride. If not using for any reason ensure they are recharged monthly. Oh and don't store them anywhere too cold ( or too hot)

Regards,

Nick

 

[flecc]

Yes, do as Nick says. Don't worry about the feedback, as and when will be fine since I'll also be running one of these 14 Ah batteries now so we'll be able to compare eventually. Like you, I won't be doing high winter mileages, in my case because I prefer being a fair weather cyclist!
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[nottyR6]

Hi Notty
when you first get them, fully discharge to cut out and recharge two or three times.

Hi Nick

Does that mean fully discharge and fully recharge 2 or 3 times or discharge once and try to reacharge 2 or 3 times without actually discharging. The latter doesnt sound right but I am just checking

Flecc: No worries.

 

[themutiny]

Hi Notty
It's the first scenario you outlined. After each discharge and recharge cycle you should see noticeable range improvement. I generally repeat until the improvement ceases. Obviously easier if you follow the same routes and adopt the same riding style

Cheers

Nick

 

[nottyR6]

Thanks Nick

 

[Tixxy]

Ezee battery QBP alternative £200

I see there is a company offering a QBP MK120/220 battery that specifically fits their Electric Folding Bike and possible other 36V electric bikes. The measurements seem the same as Ezee, but they are still £200 that I cannot afford to chance. They are Sheffield based. So does anyone have any experience here.
Other info they list is: Lithium - Ion Battery: 36V 10AH

3 pin standalone charging socket 2 pin output slots to motor at bottom

Length: 380mm, Width: 110mm, Thickness: 75.5mm

Security locking pin position to battery bottom: 336mm

Suitable for QBP MK120/220 Electric Folding Bike and possible other 36V electric bikes

Battery chargers requirement: AC100-240V, 50-60Hz with output of 42V/1.8A

 

[Ajax]

Hi Nick

Does that mean fully discharge and fully recharge 2 or 3 times or discharge once and try to reacharge 2 or 3 times without actually discharging. The latter doesnt sound right but I am just checking

Flecc: No worries.

I've always wondered about this advise to discharge a battery. How exactly is this done? Do ride around with a bike with diminishing power until it gives up on you? Do you park the bike and then fix the throttle to let the motor run for however long it takes, baring in mind that no torque will mean a longer run down time? Or is there a safe way of discharging the battery? i'm thinking now of some kind of high resistance load applied directly to the battery contacts..

 

[microbike]

I'd like to know this too, before I throw away our dead Ezee Liv!

I see there is a company offering a QBP MK120/220 battery that specifically fits their Electric Folding Bike and possible other 36V electric bikes. The measurements seem the same as Ezee, but they are still £200 that I cannot afford to chance. They are Sheffield based. So does anyone have any experience here.
Other info they list is: Lithium - Ion Battery: 36V 10AH

3 pin standalone charging socket 2 pin output slots to motor at bottom

Length: 380mm, Width: 110mm, Thickness: 75.5mm

Security locking pin position to battery bottom: 336mm

Suitable for QBP MK120/220 Electric Folding Bike and possible other 36V electric bikes

Battery chargers requirement: AC100-240V, 50-60Hz with output of 42V/1.8A

I'd like to know this too, before I throw away our dead Ezee Liv!

 

[flecc]

I'd like to know this too, before I throw away our dead Ezee Liv!

No experence of this one as it's a new introduction, but in general the cheaper batteries can have a lower discharge rate than the best ones, That can result in a very small performance reduction which probably wouldn't be a problem. However, it does affect the life since the end of life cutting out can come much earlier when the discharge rate to start with was lower.

So there's a balance of life against price as to whether the cheaper one is better value than the dearer one.

The QBP one probably has different fittings and connections on it's case, so the battery may have to be mounted elsewhere and the connections adapted and sorted out to ensure correct polarity, both for charging and onto the bike.
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[4beeches0]

I have just completed my second full discharge on my eZee Liv with a new 14Ah battery from Onbike and am well pleased.

On its first charge the battery gave me 33 miles and the last 3 of those were on full throttle only mode on a longish uphill gradient home in an attempt to drain the battery.

On the second charge I achieved 36 miles up to the cut-out point but that second run included more hilly terrain. I shall now give it one further full discharge before switching to charge after every trip routine.

Both the amber and red lights come on much earlier than I am used to but I am now trying to ignore them and just enjoy the ride.

With previous 10Ah batteries I felt they were only good for around 22 miles max.

John S

 

[flecc]

I've always wondered about this advise to discharge a battery. How exactly is this done? Do ride around with a bike with diminishing power until it gives up on you? Do you park the bike and then fix the throttle to let the motor run for however long it takes, baring in mind that no torque will mean a longer run down time? Or is there a safe way of discharging the battery? i'm thinking now of some kind of high resistance load applied directly to the battery contacts..

Sorry about the delay in replying, only just sen this.

Don't under any circumstances use an external load for discharging. If it took the cells below the safe point it could ruin them. The internal management system in lithium batteries cuts the discharge at about 3.2 volts per cell, so discharging should always be done on the road with the motor under load. Trying to do it with the wheel held up off the ground would take forever, since the usage rate is very low then.

With most batteries it's not necessary to completely empty them, so riding until the indicator lights are very low, making sure you are close to home when that happens is good enough. At the moment only the Panasonic unit battery needs almost total emptying to reset it's meter correctly.
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