Hi All Just bought a kit to put on a trike when it arrived the wheel had 6 spokes not fitted to the nipples have bought of this firm before it seams they couldn`t be bothered took the wheel to a bike shop to have it fixed
Your right but at the same time QC is obviously not something the company practiseCould be construed as unfair if you haven't given the company a chance of redress to rectify the issue, esp if they are UK or EU seller. Then if redress was satisfactory you could praise them for good after service/CS, which is the reason why we often base/ give a recommend.