Interesting point though the "you get what you pay for" rule undoubtedly holds true in most things, price-of-product often doesn't bear much relation to level-of-customer-service in my experience.
what price is right
- Thread starter nigel
- Start date
That's very true, the price judgement generally only holds for the product itself.
Judgment of customer service seems to verge on the impossible, since even the best are guilty of the occasional mess up and the worst accidentally get things right sometimes.
For peace of mind I think it's best to have a "win some, lose some" philosophical attitude. That way you live long enough to even things out.
It should be ok once sorted Gaynor. As you may have seen, I tow a huge trailer behind my Quando and have to stop the whole outfit downhill in my hilly North Downs area, and have no problem with that.
On return from the Council depot, I'm typically flying downhill at around 26 mph with an all up weight of 115 kilos that I stop for the junction at the foot of the hill.
I'm quite sure petite you and the Quando don't weigh anywhere near that!
Sorry to see your collection hasn't happened. If the courier isn't local it could be the snow problem, the roads disruption round here has been quite severe.
.
On return from the Council depot, I'm typically flying downhill at around 26 mph with an all up weight of 115 kilos that I stop for the junction at the foot of the hill.
I'm quite sure petite you and the Quando don't weigh anywhere near that!
Sorry to see your collection hasn't happened. If the courier isn't local it could be the snow problem, the roads disruption round here has been quite severe.
.
Wow 115 Kilos! you have a lot of faith, I think your brakes are differant from mine... Did you say you also used the right brake? I will have to get used to the left, but the left seems a little bit wider for my grip... the right is just comfortable
I think the more you get used to the uphill riding the stronger your muscles get and the easier it becomes, ive seen regular bike riders trying to tackle the hills around here, before giving upI'm quite sure petite you and the Quando don't weigh anywhere near that!
Yes, the weather as been snowy in some areas, here we didnt get any, whereas in other areas im told it was quite thick
What was the snow situation like in london?
Thanks again
Hi Gaynor
On electric bikes I mainly use the brake on the wheel that doesn't have the motor, so on the Quando, it's the front brake. The reason for that is that I give my bikes a tough time with heavy towing, high loads, speeds etc, so rim wear can be high. It's much easier to rebuild the wheel that doesn't have the motor.
We had enough snow here on the Surrey/Croydon borders for some human size snowmen to be built, the refuse collectors couldn't do their rounds and an expected delivery didn't turn up, so there must have been quite a bit of courier disruption. I guess that could be the cause of your collection failure.
On electric bikes I mainly use the brake on the wheel that doesn't have the motor, so on the Quando, it's the front brake. The reason for that is that I give my bikes a tough time with heavy towing, high loads, speeds etc, so rim wear can be high. It's much easier to rebuild the wheel that doesn't have the motor.
We had enough snow here on the Surrey/Croydon borders for some human size snowmen to be built, the refuse collectors couldn't do their rounds and an expected delivery didn't turn up, so there must have been quite a bit of courier disruption. I guess that could be the cause of your collection failure.
Nigel
BY flecc On electric bikes I mainly use the brake on the wheel that doesn't have the motor, so on the Quando, it's the front brake. The reason for that is that I give my bikes a tough time with heavy towing, high loads, speeds etc, so rim wear can be high. It's much easier to rebuild the wheel that doesn't have the motor.
I suppose thats what is so good with the giant twist it does not matter what brake you use the motor is in the middle of the frame. Flecc do you use the dynamo lights on your twist i have found that they seem to reduce speed and battery power a bit.
Also i find the stand on the twist to be a bit short i notice that yours does not seem to be standard did you buy local. NIGEL. southampton.
BY flecc On electric bikes I mainly use the brake on the wheel that doesn't have the motor, so on the Quando, it's the front brake. The reason for that is that I give my bikes a tough time with heavy towing, high loads, speeds etc, so rim wear can be high. It's much easier to rebuild the wheel that doesn't have the motor.
I suppose thats what is so good with the giant twist it does not matter what brake you use the motor is in the middle of the frame. Flecc do you use the dynamo lights on your twist i have found that they seem to reduce speed and battery power a bit.
Also i find the stand on the twist to be a bit short i notice that yours does not seem to be standard did you buy local. NIGEL. southampton.
Hi Nigel
The dynamo on the Twist is the usual sort of included item, cheap and with quite high drag. There are some very good ones with much lower drag, but from memory they cost from £60 upwards, and often a long way upwards! I rarely use a dynamo so have never bothered with a better one.
The standard Twist stand is cast metal and could break if heavily used, so of course I broke mine. The one I fitted in it's place is a reasonably priced alloy type stocked in most cycle shops. It doesn't look too strong, but it's stood up to all sorts of abuse for three years. Importantly, the leg is length adjustable.
A to B have also broken their stand and they like the Esgee replacement which they get from St Johns Cycles. It's a two legged stand that lifts one wheel off the ground, but for the Twist it's important to get the long leg version of it. I think it's quite expensive.
I can't see the Esgee on their site, but they stock the cheap one that I bought. It's the £4.99 Budget model on this link.
The dynamo on the Twist is the usual sort of included item, cheap and with quite high drag. There are some very good ones with much lower drag, but from memory they cost from £60 upwards, and often a long way upwards! I rarely use a dynamo so have never bothered with a better one.
The standard Twist stand is cast metal and could break if heavily used, so of course I broke mine. The one I fitted in it's place is a reasonably priced alloy type stocked in most cycle shops. It doesn't look too strong, but it's stood up to all sorts of abuse for three years. Importantly, the leg is length adjustable.
A to B have also broken their stand and they like the Esgee replacement which they get from St Johns Cycles. It's a two legged stand that lifts one wheel off the ground, but for the Twist it's important to get the long leg version of it. I think it's quite expensive.
I can't see the Esgee on their site, but they stock the cheap one that I bought. It's the £4.99 Budget model on this link.
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Nigel
Thanx flecc
that will do for me good price to £4.99p will need to remember not to load it up with to much shopping also just one more question promise when i bought the bike new i did as you said and gave the chain a good grease over its now looking a bit minty should i leave it or slap some more grease over it again or take chain of and clean.nigel.southampton.
Thanx flecc
that will do for me good price to £4.99p will need to remember not to load it up with to much shopping
also just one more question promise when i bought the bike new i did as you said and gave the chain a good grease over its now looking a bit minty should i leave it or slap some more grease over it again or take chain of and clean.nigel.southampton.
I don't take mine off and clean it Nigel, just pull it through a rag held around it to drag off muck and surplus if necessary, then regrease. Sounds rough and ready, but the chain and sprockets last thousands of miles ok. Anyway, taking the chain right off and on is a bit of a job with those Twist chaincase sides. Yours will last much longer than mine anyway, since you're not hauling huge trailer loads as I do.
P.S. I fill my very large panniers up with many kilos of shopping while on that alloy stand and it's stood it much better than the original.
P.S. I fill my very large panniers up with many kilos of shopping while on that alloy stand and it's stood it much better than the original.
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