Very dissatisfied customer!
- Thread starter pistolpete
- Start date
if you send that back recorded postage then its going to cost a fortune if you can find someone that will post it in the first place.
just 1 of the downsides buying from china.
just 1 of the downsides buying from china.
If you had bought the replacement from Wisper in the UK, you may have paid more, but you wouldn’t have this issue, customer service is precisely why it costs more, if you buy cheap directly from China, then this is the downside,
Sorry if that’s abrupt and too the point, but quite often we want everything at the cheapest cost, then complain when it lacks any real customer service.
Sorry if that’s abrupt and too the point, but quite often we want everything at the cheapest cost, then complain when it lacks any real customer service.
Are you serious?
Whose even going to accept an ebike battery to China in the first place, hazardous goods and all that .... and have you got a quote?
I asked for a photo as the case maybe a common one then your best bet would be to send it to Insat in London where they could change the case over possibly.
I`d still go for the rattle can or if you`re that particular an auto paint shop for a pro finish.
I do hope you are declaring that it is a Li-ion battery pack and sending it by an approved means. If not, there is a very good chance it will be stopped at our customs, destroyed and you could well be prosecuted. As you have prob. realized Aliexpress is not Ebay with comsumer rights etc. It's always a bit of a gamble to save some money. Swallow yer pride and move on.
If OP has goa exactly the same shape/size of battery then easiest option is to swap cases over. Carefully slide/take internals out and re-insert.
Buying from Wisper would have been easier although maybe more expensive, the cells we know will be genuine and of good quality as we hear of 5/6 year old batteries still going strong.
Would be nice to have a link to the Aliex item purchased.
Buying from Wisper would have been easier although maybe more expensive, the cells we know will be genuine and of good quality as we hear of 5/6 year old batteries still going strong.
Would be nice to have a link to the Aliex item purchased.
I use DHL to send stuff back to China but not batteries. I flatten them and take them to the recycling centre.
Paypals on the case so Il see what they say, Iv emailed the company to let them know I don't want the goods as advised by PayPal, I'm told if they don't reply PayPal will take up the case
Can we do that with forum members.? Either option.
And I think a Silver battery would look smart on a black bike. Easiest option.
Just make sure there is no return address on the package
Recycling centres have a certain standard of garbage which they would accept,
so that would be a NO then...
unfortunately.
You'd be surprised what a couple of packets of chocolate digestives can get you in a recycling centre.
Probably uses a very big hammer. Kills two birds with one stone, flattens the batteries and gets rid of frustrations!Woah, you got a steam roller?
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No David the two pins on the bottom are slightly out but you could easily adapt the bottom of the battery case as it comes with two plastic plates and a spare male plug lead if yours doesn't fit, but I think the wisper connections will fit straight in .