Well after 3 months and as many e bikes im getting quite fed up with the whole thing.
Bought my first e mtb on the 3rd of july.
Rear hub motor by shingji and bike by a Swedish company called WHITE.
Loved it, comfy nimble and quick.
Basic L.E.D controls and cable disc brakes,
Did the job, or at least for 2 months till the motor packed in.
Took it back to the dealer, they claimed it couldnt be fixed by them and that i would have to return it.
Ok.
So explained that I had to have a bike to get to work, could i have another?
They told me that they had stopped selling that model due to its known issues(in 2 months?).
So they gave me another, more expensive bike.
Problem!
The bike was ALOT bigger than the last one, 17" vs 23"
And no suspension!
Caused me alot of back and wrist pain within 2 days of going to work.
They refused to take it back, stating thats all they could give me, dispite that i found an e mtb on their showroom floor for 100e less than the bike they gave me.
But nope, they refused.
Ontop of that, the shimano steps E6000 motor it had kept throwing error 0212 at me too.
So....
After getting no where and fast with them, i decided to trade that bike at another dealers in town for an e mtb, Kreidler vitality dice e with a Bosch performance motor.
Now after 1 day i am getting wierd vibration from the motor.
Feels like when the wheel is miss aligned and rubs the frame (wheels are both fine).
Happens when i pedal really hard with motor off or when i go beyond what tje motor can do (top speed and acceleration)
Really reluctant to take it back to the dealer as im not having much faith in solutions now.
Oh and im a foreigner in finland (British), Finns dont seem to normally stand up for their rights here
Bought my first e mtb on the 3rd of july.
Rear hub motor by shingji and bike by a Swedish company called WHITE.
Loved it, comfy nimble and quick.
Basic L.E.D controls and cable disc brakes,
Did the job, or at least for 2 months till the motor packed in.
Took it back to the dealer, they claimed it couldnt be fixed by them and that i would have to return it.
Ok.
So explained that I had to have a bike to get to work, could i have another?
They told me that they had stopped selling that model due to its known issues(in 2 months?).
So they gave me another, more expensive bike.
Problem!
The bike was ALOT bigger than the last one, 17" vs 23"
And no suspension!
Caused me alot of back and wrist pain within 2 days of going to work.
They refused to take it back, stating thats all they could give me, dispite that i found an e mtb on their showroom floor for 100e less than the bike they gave me.
But nope, they refused.
Ontop of that, the shimano steps E6000 motor it had kept throwing error 0212 at me too.
So....
After getting no where and fast with them, i decided to trade that bike at another dealers in town for an e mtb, Kreidler vitality dice e with a Bosch performance motor.
Now after 1 day i am getting wierd vibration from the motor.
Feels like when the wheel is miss aligned and rubs the frame (wheels are both fine).
Happens when i pedal really hard with motor off or when i go beyond what tje motor can do (top speed and acceleration)
Really reluctant to take it back to the dealer as im not having much faith in solutions now.
Oh and im a foreigner in finland (British), Finns dont seem to normally stand up for their rights here