Hi people,
So I'm a handful of months over a year since I've had my Swytch Pro v2 kit. I've had a cradle failure, PAS failure and both brake sensors fail in this time. Now, the big one though as the main bag/pack has failed this time around. I get LED's up and it's operation all seems to be normal except it just won't fire, both for PAS and walk mode. If I spin the wheel backwards I notice quite a lot of resistance which does not happen if spinning the wheel forwards. This only happens with the pack cradled. With the pack uncradled there's no resistance. It all works perfectly with another pack so it's either the battery or the controller. My experience with the support team means I need to come up with a plan B. I've looked for my options on the LSW1542-1-6F controller but can't seem to find anything online for this.
The Swytch pretty much lives on full power and I only use the power button when it comes to controls. Is there a replacement removeable battery with integrated controller that I could replace the Swytch bag/pack with? Ideally located on the downtube while keeping the Swytch motor and PAS sensor? I'm not too fussed on lots of control options. If not, does this seem like a problem with the cells in the battery or the controller? Can a replacement controller be sourced if it's not a dead cell?
So I'm a handful of months over a year since I've had my Swytch Pro v2 kit. I've had a cradle failure, PAS failure and both brake sensors fail in this time. Now, the big one though as the main bag/pack has failed this time around. I get LED's up and it's operation all seems to be normal except it just won't fire, both for PAS and walk mode. If I spin the wheel backwards I notice quite a lot of resistance which does not happen if spinning the wheel forwards. This only happens with the pack cradled. With the pack uncradled there's no resistance. It all works perfectly with another pack so it's either the battery or the controller. My experience with the support team means I need to come up with a plan B. I've looked for my options on the LSW1542-1-6F controller but can't seem to find anything online for this.
The Swytch pretty much lives on full power and I only use the power button when it comes to controls. Is there a replacement removeable battery with integrated controller that I could replace the Swytch bag/pack with? Ideally located on the downtube while keeping the Swytch motor and PAS sensor? I'm not too fussed on lots of control options. If not, does this seem like a problem with the cells in the battery or the controller? Can a replacement controller be sourced if it's not a dead cell?