With hub gears at the back the only and easiest solution is to reduce your gearing by changing the front drive cog.
In relation to Tommie's comment above I thought reducing the number of teeth on the front cog/ chain ring would normally reduce your overall gearing and increasing the size of the front cog ie more teeth would increase the overall gearing, unless I am mistaken or Bosch drives are different.
Your dealer is right. One cog at a time, ride a route you know to see if that reduction is enough and continue until you are happy.
I did the same with my sDuro hard seven Yamaha, but in my case I wanted to increase the speed I could travel at on the road in my highest gear and still have a low enough gear to be able to climb the steepest single track hills on my off road route to work.
Having a derailleur set up I could change both my cassette and front chain ring. I ended up with a 42 tooth chain ring, 4 teeth bigger than standard (38) and a 12/36 rear cassette.
The 12 tooth top gear is a bit more resistant to wear than an 11 tooth top gear and the larger front chain ring allows me to maintain 20 mph to 25 mph on the road in eco dependent on gradient in the 12 tooth top gear, and the 36 bottom bottom gear still allows me a low enough gear to climb in eco the steepest off road tracks I use going to work.
I think e mountain bikes can be fantastic all rounder work horses. I use mine to enjoy a proper mountain bike nearly all off road route to work of up to 18 miles carrying panniers on a rack at the back and then a 10 mile road trip home. So a wide spread of gears is what works for me.
I think that ebikes lend themselves to overall wider gearing than a non assisted bike and slightly bigger gaps between gears.
If you are feeling flush you could change to a rohloff 14 speed hub that achieves what I am struggling to explain above.