Speedict Support

[Old_Dave]

I'll mail you

 

[speedict]

Ahhhhhhhhhhhhh ... I see



but jailbroken devices can have full bluetooth connectivity does that change anything ?

iphone is much much easier to program than android but we foresee android price drop and variety, i am still waiting for china made cheap android phone and tablet, last week i bought GBP39 android from HUAWEI however they removed the google maps so i have to return it back.

i like motactv and waiting for our user to root it, and see if speedict client can be installed, then we will design screen for it

 

[speedict]

hi all,

these days we have received some email inquiries regarding function mode setup, sorry since i am not very good on examining port status report, but i do want to answer or exchange information as soon as we can provided with i have engineers around me, since we have 8 hours time zone different, so for any urgent or function mode settings related question please post it or email me on your local time between ....

HK Time London Time
===== ========

9:00 AM 1:00 AM
7:00 PM 11:00 AM

10:00 PM 2:00 PM

from 7:00 PM til 10:00 PM Hong Kong time, even i have no engineers with me but i can forward your inquiries to them and still have fast reply before they are in bed

 

[speedict]

just rooted and upgraded my gf's samsung ace s5830 with custom rom 4.1.2, we have found its bluetooth can not is activated from within speedict mercury app and sometime disconnected, now we are investigate it, hope it can tell what's went wrong apart from standard rom.

Model : Samsung S5830
Android version : 4.1.2
Build Number : pac_cooper-userdebug 4.1.2 JZO54K


also menu display issues !

 

[Deleted member 4366]

hi all,

these days we have received some email inquiries regarding function mode setup, sorry since i am not very good on examining port status report, but i do want to answer or exchange information as soon as we can provided with i have engineers around me, since we have 8 hours time zone different, so for any urgent or function mode settings related question please post it or email me on your local time between ....

HK Time London Time
===== ========

9:00 AM 1:00 AM
7:00 PM 11:00 AM

10:00 PM 2:00 PM

from 7:00 PM til 10:00 PM Hong Kong time, even i have no engineers with me but i can forward your inquiries to them and still have fast reply before they are in bed

I sent you a request. I hope I'm not too late. Email went to Speedict Support.

 

[speedict]

just rooted and upgraded my gf's samsung ace s5830 with custom rom 4.1.2, we have found its bluetooth can not is activated from within speedict mercury app and sometime disconnected, now we are investigate it, hope it can tell what's went wrong apart from standard rom.

Model : Samsung S5830
Android version : 4.1.2
Build Number : pac_cooper-userdebug 4.1.2 JZO54K


also menu display issues !


View attachment 4808View attachment 4809

by inspected the custom rom on my samsung s5830, we discovered bugs that might caused bluetooth issues, tomorrow will release new android client and firmware for those who has bluetooth connection problems !

 

[jackhandy]

Danny - Are you making any progress on the bluetooth/firmware upgrade/bricking issue with my speedict?

You emailed me saying your engineers have inspected the 1st one I bricked & returned, and that they had found nothing in it: Did you mean they found nothing wrong with it, or that there is no firmware in it?

Assuming the problem is not insurmountable - might there be a way of using speedict to add throttle to a pedelec-only bike? Is the Venus only for Bosch-driven bikes, or might it work with other crank drives?

 

[Deleted member 4366]

Assuming the problem is not insurmountable - might there be a way of using speedict to add throttle to a pedelec-only bike? Is the Venus only for Bosch-driven bikes, or might it work with other crank drives?

You can use the battery monitoring and cycle computer functions on any bike, but all the pedelec, throttle and governor functions are used to control the throttle output, so you can't use them on a bike that doesn't have a throttle input connector. You can add a pas to a non-PAS bike, but you can't add a throttle to a non-throttle bike.

 

[speedict]

Danny - Are you making any progress on the bluetooth/firmware upgrade/bricking issue with my speedict?

You emailed me saying your engineers have inspected the 1st one I bricked & returned, and that they had found nothing in it: Did you mean they found nothing wrong with it, or that there is no firmware in it?

your returned speedict has nothing wrong mean the hardware such as mcu is ok, it was caused my firmware upgrade issues, now we re-program it ok.

up to this moment we have only received single bricked reported (2 speedicts from you), the reason might be caused by android bluetooth issues of your phone(s) (both ?), last week we tried samsung with different custom ROMs have found some ROMs has bluetooth bugs, some bugs even stop bluetooth from connection and some will lost package after a wile, so we have reported to google ...

we can arrange another speedict for you next week, and you can upgrade your android with speedict android client 1.0.6 that can safeguard from firmware failure and with software activate task it also has bluetooth performance tests, if software activate is succeed, you can try firmware upgrade then !

 

[jackhandy]

Thanks for the speedy reply, Danny;

If you're pretty sure this one will be bombproof, I'd be glad to have one to play with again - I miss the little beast

On reflection, I reckon I must have used the HTC tablet to attempt both upgrades: Both times it failed at 30% & that seems unlikely (to me, anyway) to be coincidence. The reason I used the tablet is that Mercury would not upload any trip records to the Samsung Note: Although much of the trip data was missing & Graph view was not working properly, at least Mercury & Tablet were communicating!

I will be sure to use the Samsung Galaxy Note this time.

 

[speedict]

Thanks for the speedy reply, Danny;

If you're pretty sure this one will be bombproof, I'd be glad to have one to play with again - I miss the little beast

On reflection, I reckon I must have used the HTC tablet to attempt both upgrades: Both times it failed at 30% & that seems unlikely (to me, anyway) to be coincidence. The reason I used the tablet is that Mercury would not upload any trip records to the Samsung Note: Although much of the trip data was missing & Graph view was not working properly, at least Mercury & Tablet were communicating!

I will be sure to use the Samsung Galaxy Note this time.

ok that information help a lot, let me summarize your 2 android device problems :


1. Samsung Note - like most of the samsung ROM issues we have encountered these days, it misuse google library that cause bluetooth initialize and reset problems, can you confirm your samsung note can connect mercury and live view data without any connection or lost bluetooth issues ?
if you have experienced samsung note connection issues, i think we have solved it on 1.0.6 mercury android client (i did it on my samsung ace with 4.1.2 custom rom already)

2. htc tablet - it has serious bluetooth packet lost or drop, it can explained why "Although much of the trip data was missing & Graph view was not working properly" and firmware upgrade failed. with such bluetooth package lost may cause package resent and arrive to mercury in wrong sequence even we have packet exchange with crc checked …

we have solution to tackle this package lost but need to have firmware upgrade, however using firmware to patch the firmware is not a proper solution with packet lost android device (user may have only one android device for firmware upgrade), in the mean time the mercury client 1.0.6 can prevent this kind of android device from perform firmware upgrade e.g. when you use your htc tablet to firmware upgrade, after some checking, it will prompt firmware upgrade failed before re-flash entire firmware.

now i have an idea !

i will send you 3 x speedict devices, 1 x speedict mercury and 2 x other speedicts (we use it for another project, but it support up to 45v only as venus) name it mercury lite, so …

1. we will upgrade all 3 speedicts with latest 1.0.3

2. upgrade your both htc and samsung with client 1.0.6

3. put your speedict mercury aside, just use 2 x speedict mercury lite for testing

4. with 1.0.6 client on samsung note, you can take one of the speedict mercury lite for live view, software activate test first and then try re-flash with firmware 1.0.3 AGAIN.

5. without any problem you can proceed next

6. use the mercury lite you just re-flashed above and htc tablet with 1.0.6 client installed, try to re-flash firmware 1.0.3 again, you may have firmware upgrade failed message because of bluetooth lost packet during firmware upgrade …

7. let me know the result

if we are luck, you can keep have the speedict mercury lite together with your speedict mercury !

 

[jackhandy]

That's too good a deal to refuse, Danny

I was about to ask you if you could upgrade the firmware in the mercury before dispatching it, but you beat me to it.

I'll make notes of every step & email you the results - Be prepared for a long email

 

[speedict]

That's too good a deal to refuse, Danny

I was about to ask you if you could upgrade the firmware in the mercury before dispatching it, but you beat me to it.

if i just upgrade the latest firmware for you, it doesn't help to solve the problem, next time you may bricked on firmware 1.0.4 !

 

[jackhandy]

if i just upgrade the latest firmware for you, it doesn't help to solve the problem, next time you may bricked on firmware 1.0.4 !

Aww - Now you're making me feel inadequate....

 

[Old_Dave]

Web site updated

Edit:

Not sure that I would of used the word "paradigm", its a very good word but !!

 

[speedict]

Web site updated

Edit:

Not sure that I would of used the word "paradigm", its a very good word but !!

any suggestion ? do you mean "paradigm shifts" ?

 

[Old_Dave]

Our vision is that there will be a paradigm shifts in the way riders can control

I'd suggest dumming it down ... (maybe I don't have enough faith in the word power of the common man)

to 'Our vision is that there will be an important change in the way riders can control'

or to make it even easier.. 'Our vision is that there will be a change in the way riders can control'

My vision was that the Readers Digest would of been a compulsory part of every English language class

 

[speedict]

that's good, will update our website, should you have any comments on user guide, please let me know.

 

[Old_Dave]

should you have any comments on user guide

But that means I would have to read them .....

We all know that guides / instructions only get read when every thing else has failed,
still.... I suppose breaking the habit of a life time and having a look wouldn't hurt too much.

 

[speedict]

just uploaded the mercury 1.0.7 version, this version has instant legal feature.
as i said this is not elegant approach, when you want legal, you can select instant legal shortcut from the notification bar, but after that if you want to back to your previous settings, you need to manually setup step by step since speedict mercury did not store your function mode parameters, we are designing the Customize Function Mode features that allows quick switch between your own defined function mode such as "My speed test mode" to "Road legal 2" or to "For my wife" function mode or profile !