Right.
After deliberating for a while, I got down to two eMTBs. A 50Cycles supplied Focus Jarifa 29R 5.0 or a Haibike Hardseven. Both were about the same cost and with local dealers. 50Cycles put a short offer on thier site so I could get a 4.0 for the price of a 5.0 so promptly ordered one. ( delivery not confirmed yet but possibly this week). Since then I have read posts about courier company woes, 50cycles customer service, batteries being bad etc.
This leaves me a bit worried, did I make a big mistake?
The questions in my head are :
Is the customer service going to be OK?
Is there a problem with the new batteries and will I be bikeless for a few weeks?
Are the Focus bikes likely to be as the Kalkhoff bikes ( problem wise)
As I am the only person in the country buying this size of this model this year, if anything did go wrong, would all the parts be available?
I am seriously considering cancelling my order.
Does anyone have any advice?
Cheers
Walklikegump
After deliberating for a while, I got down to two eMTBs. A 50Cycles supplied Focus Jarifa 29R 5.0 or a Haibike Hardseven. Both were about the same cost and with local dealers. 50Cycles put a short offer on thier site so I could get a 4.0 for the price of a 5.0 so promptly ordered one. ( delivery not confirmed yet but possibly this week). Since then I have read posts about courier company woes, 50cycles customer service, batteries being bad etc.
This leaves me a bit worried, did I make a big mistake?
The questions in my head are :
Is the customer service going to be OK?
Is there a problem with the new batteries and will I be bikeless for a few weeks?
Are the Focus bikes likely to be as the Kalkhoff bikes ( problem wise)
As I am the only person in the country buying this size of this model this year, if anything did go wrong, would all the parts be available?
I am seriously considering cancelling my order.
Does anyone have any advice?
Cheers
Walklikegump