No so happy
Flecc Hi,
Thanks for your postings and review of the Agattu
It seems that I will be the first very unhappy user of the of this byke.
To begin with, 50cycles give misleading information in the web page, offering a range of sizes that latter can't supply.
But is is not a big issue if at the end of a long wait you get a nice well working bike consistent with a price of 1250pounds. In my case, I got a bike that only had 2 gears (6th and 7th) and spent the next 2 weeks going to and from the repair shop to take or collect the bike, with the consequent time off work. Also, having sold my car, had to take the bus on several occasions which is extremely unreliable and made me be late to work on few occasions.After all the hazel, a new hub and gear switch was installed but the bike needed a service as there were other things that were not working well (bell, rear lock, brakes). I had to pay 70 pounds that still haven't been reimbursed to me by 50cycles. Why 50cycles did not check the bike before sending it to me? I don't know, but it has costed me big amounts of time so far and it seems that this is not the end.
Once the new hub was on, 6th and 7th gear don't work. First repair shop says it works well and latter admit that it doesn't work under power. In fact 6th and 7th gear don't work either with or without power on. Now 50cycles say that in this bike, 6th and 7th gear should not work under power, that it is normal, and I get the feeling that they are lying to me just to avoid a problem. I have checked in the Owner's manual and in different forums and there is no mention of this bike only having 5 gears on the power mode. Also, my German friend has contacted Kalkhoff on the phone and they denied this problem. Now they will get the bike back to 50cycles to check it themselves. This will mean at least another week without bicycle with the consequent cost of money and time.
I got the bike on the 18th Dec07 and still have not been able to ride it at normal functioning. I still haven't heard an apology from 50cycles. And I still don't know how and when this is going to end.
I would be very interested in knowing your opinion
Thanks