Recommended Seller for 36V Freego vertical type battery pack

wightrider

Pedelecer
Feb 18, 2015
45
12
Can anyone recommend a trustworthy supplier of a new battery pack for my Freego bike. I'm probably going for a 10AH version. Thanks.
 

Lancslass

Esteemed Pedelecer
Nov 3, 2015
438
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69
Egerton, BL7 North Bolton, Lancashire
Don't know what type of battery pack you are after, (model of bike?), but Juicy sell battery packs that may be suitable for your bike. They are certainly trustworthy and if you phone them up and tell them you are a forum member they will treat you right.
I am a customer of theirs, but otherwise unconnected.
https://www.juicybike.co.uk/
Phone: 0845 0042 330 | email: uksales@juicybike.com
 

Emo Rider

Esteemed Pedelecer
Jan 10, 2014
659
414
Contact Freego and ask where your nearest dealer is. In fact, I think there is a post code locator tool on their website.
 

wightrider

Pedelecer
Feb 18, 2015
45
12
Thanks for the replies. I do have a local dealer although it's now changed names Powerbyke world I believe? I will check there. There used to be about £250 for 36v 10AH pack. Mine is the silver pack with black slanted top with handle and locating groove and flat bottom (I've seen similar ones referred to as "Fish batteries"...whatever that means?)
 

gray198

Esteemed Pedelecer
Apr 4, 2012
1,592
1,069
There are a couple of posts on here regarding a guy who will re cell the battery for you.Seems to be genuine from previous posts. Think it is Insat
Gray
 

Nealh

Esteemed Pedelecer
Aug 7, 2014
20,981
8,565
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West Sx RH
Insat will recell it with top quality cells, you can also end up with more ah using better quality 18650's. The cells are individually analysed and checked for poor performance before being used.
 

wightrider

Pedelecer
Feb 18, 2015
45
12
Thanks again guys I will follow all your leads and report back.
 

wightrider

Pedelecer
Feb 18, 2015
45
12
OK I had a look at the Insat ebay page, looks good. I just have to work out what on earth I need. My old battery is 36V 10AH. I need to understand what the difference is with NCM, NCM bottom discharge, LiFe PO4 Optimum nano then there's the Sony and Samsung battery options. I'm confused :-o
 

gray198

Esteemed Pedelecer
Apr 4, 2012
1,592
1,069
May be worth giving the guy a ring for advice. Posts on here suggest he is very helpful
 

wightrider

Pedelecer
Feb 18, 2015
45
12
Well I finally put some money aside for a re-cell and found out that my ex hire bike was an Axcess rather than a Freego although as far as I know they are the same. I also found out my battery type is referred to as a "whitebait" so this is where the fish description fits in. I contacted Insat, they were friendly and had loads of time for me as we discussed options. I opted for Samsung E29 batteries which have a near linear power drain curve. For an extra £50 I got a 14.5Ah upgrade from the original 10Ah. Apparently you can fit the extra batteries in the smaller whitebait case but maybe that's because batteries have grown smaller in the last few years? I'm told the greater capacity will give me more years usage too as it counters the natural efficiency drop off. I'm not sure what the new range will be 50ish mile I guess although I tend to use it for a 14 mile commute.
Price was £250 but includes courier pick up and drop off. I've just received mine back this morning so am looking forward to getting back on the power!
 
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Lancslass

Esteemed Pedelecer
Nov 3, 2015
438
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Egerton, BL7 North Bolton, Lancashire
Good that you are sorted and thanks for getting back to the forum - it helps us all. I use Google Drive and have pasted your information under my 'Electric Bikes' folder for when I need a new battery, so thanks again.
 

wightrider

Pedelecer
Feb 18, 2015
45
12
Thanks for the reply. I am hoping it all works ok. I've never had a case re-celled as I'm fairly new to electric bikes. I'm not sure what is going on with my local dealer? The guy who set it up has gone and there has been an attempt to resurrect the business under another name. I did try there initially but they failed to get back to me whereas Insat where brilliant....as was this forum which is fantastic :)
 

Lancslass

Esteemed Pedelecer
Nov 3, 2015
438
266
69
Egerton, BL7 North Bolton, Lancashire
I agree with you about the forum - it has helped me loads.:)

Let us know how you get on with the battery and good luck with it.
 
D

Deleted member 4366

Guest
Thanks for the reply. I am hoping it all works ok. I've never had a case re-celled as I'm fairly new to electric bikes. I'm not sure what is going on with my local dealer? The guy who set it up has gone and there has been an attempt to resurrect the business under another name. I did try there initially but they failed to get back to me whereas Insat where brilliant....as was this forum which is fantastic :)
Can you give all the details of cost and time, etc? It'll be useful for others.
 

Kuorider

Esteemed Pedelecer
Jun 18, 2014
379
195
I discussed a 48 volt battery with Jimmy at some length on a Thursday morning. Lots of good advice and information and endless patience . Real old school type of guy to deal with. The battery and charger arrived on the Friday before noon, exactly as described, £250 inc Courier. Try doing that with Hooflung Dung in Yakidaboo land.
 
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wightrider

Pedelecer
Feb 18, 2015
45
12
If anyone is interested you can contact Insat on 02083611790. I called them for a chat initially to suss them out and they were friendly and obviously knew their stuff. It's £200 for 11.6Ah or £250 for 14.5 Ah Samsung E29 batteries. They said they could get 14.5 Ah into my 'Whitebait' 10Ah case (and they did). You don't even have to pay up front. If you want to go ahead let them know and agree a pick up day. They email a courier sticker for you to put on your boxed battery (you will need to do the packaging bit). By the way you will need to send the battery charger you are using too, minus the power lead. Mine was picked up on a Tuesday and I was contacted within 7 days regarding payment and a to arrange a suitable drop off day by the courier. Once received I charged mine up which took ages, in the end my basic maths worked out that a charger putting out 2 Amps would take just over 7 hours to fill mine up if the correct batteries had been fitted. Hey presto in about 7.5 hours my charger switched to the green LED....all done. My old battery had gone down to an hour in it's death throws so must have been holding only 2Ah. Next test was on the bike...all lights to the max on battery indicator and on handlebar indicator...CHECK!
Next test on the road outside my house..yes all good nice bit of power through each of the settings. Today I did the 7 mile commute to work (14 miles total) after clearing out the puncture slime from my valves and sorting out tyre pressures. Got in with all indicator lights on full. I even indulged in a few lazy sessions on the flat with my beloved accelerator! I tried some speed tests with said beloved accelerator on the flat. From a rolling start on a sunny wind less day from 11mph the motor acheived 17.9 on the flat in the open, in town I managed to get it up to 18.1 mph. Not scientific I know, but a clear difference from my old batteries which maxxed out at about 15.3mph. All I need to find out now is what the range will be. So all seems well so far and I'm very happy with what Insat have done. The only little thing I noticed was that the battery pack inside the case can slide if you invert the whole unit so best to keep it upright or be gentle when laying it on it's side. It's not a big deal but if you can get 14.5 Ah in a 10Ah case with room to spare something must have changed in the last few years with battery size and power output. The weight seems about the same as the original 10Ah unit. It seems you don't really need the larger 'Whitebait' cases any longer. I hope this expansion on my experience helps ;)
 
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Lancslass

Esteemed Pedelecer
Nov 3, 2015
438
266
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Egerton, BL7 North Bolton, Lancashire
10/10 for detail!:D
Thanks for giving us the full low-down, it will be really useful to know what to expect for those of us going down that route.
 
D

Deleted member 4366

Guest
We've been waiting for years to find someone that can do a good reliable re-cell service. It looks like we finally have it. let's hope that it keeps going.
 

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