I agree. There's sometimes a conception that through shop is best, but that certainly isn't always true as youSo for British customers, at least, our website is the best guide to what will be generally available, though we are open to special orders for models we haven't ordered up front from Derby (including any of their marvellous non-electric models).
showed with the prompt advice on Kalkhoff frame geometry in another thread. Imagine trying to get that
information from the average local cycle shop!
There tends to be two markets anyway, a few people too nervous about buying online and at present limited to
buying other manufacturers e-bikes.
.